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-   -   What a great way to start the season... (https://www.aspkin.com/forums/amazon/153015-what-great-way-start-season.html)

user3657 11-27-2024 07:32 PM
What a great way to start the season...
 
Return request:"item is ⊗⊗⊗⊗!!!!"
5 mins later
"This is Amazon's customer service team, CX reached out saying her item isn't authentic, Cx already has return label plz reach out to cx"
Just great.

I just refunded her. I don't want any issues this time of year. She'll likely open an A-z or leave a ⊗⊗⊗⊗ review. Customers are great aren't they?

JamesNorth101 12-02-2024 05:00 AM
Re: What a great way to start the season...
 
Scams always happen the most at this time of year

Are you using FBA?

rsot 12-02-2024 11:54 AM
Re: What a great way to start the season...
 
Very annoying to hear and yet surprisingly common - scams are going to pop up even harder with Xmas season sadly

SaiJin 12-03-2024 10:12 AM
Re: What a great way to start the season...
 
Quote:
Originally Posted by user3657 (Post 1250245)
Return request:"item is ⊗⊗⊗⊗!!!!"
5 mins later
"This is Amazon's customer service team, CX reached out saying her item isn't authentic, Cx already has return label plz reach out to cx"
Just great.

I just refunded her. I don't want any issues this time of year. She'll likely open an A-z or leave a ⊗⊗⊗⊗ review. Customers are great aren't they?
Most customers are good.... it's the few that makes it terrible...

Papyrusman 12-04-2024 02:40 PM
Re: What a great way to start the season...
 
Agreeing with SaiJin here. Most customers say nothing to me and don't give me any hassle. It's that like .01% that somehow makes customer service absolutely awful.
I used to fight these things, but like you, I just process the return now.

murdered_by_ebay 12-04-2024 03:25 PM
Re: What a great way to start the season...
 
has the item been removed by amazon?

SaiJin 12-04-2024 03:50 PM
Re: What a great way to start the season...
 
Problem is also with Amazon, 1 single claim can mess an account up and that's how amazon is setup.

Any ways, is your asin still active? What other red warnings are you getting from amazon?


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