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-   -   Missing Disbursements: Stuck Between Amazon and My Bank (https://www.aspkin.com/forums/amazon/153042-missing-disbursements-stuck-between-amazon-my-bank.html)

modzo 12-06-2024 01:51 AM

Missing Disbursements: Stuck Between Amazon and My Bank
 
I’ve been issued disbursements, but none of them are reaching my bank account.

Aside from the IBAN, everything else is f*ke—the company name, address, the owner’s name etc.

Amazon provides me with a TRACE ID and insists that the funds have been sent, saying there are no reverse transactions. Yet, the money never shows up in my account.

The bank says they can’t see any of the funds and that the TRACE ID is useless to them.

I feel completely stuck.

https://i.ibb.co/s21mRYL/Screenshot-...-06-064332.png

murdered_by_ebay 12-06-2024 12:26 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
which bank is it?

SaiJin 12-06-2024 10:05 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1250562)
I’ve been issued disbursements, but none of them are reaching my bank account.

Aside from the IBAN, everything else is f*ke—the company name, address, the owner’s name etc.

Amazon provides me with a TRACE ID and insists that the funds have been sent, saying there are no reverse transactions. Yet, the money never shows up in my account.

The bank says they can’t see any of the funds and that the TRACE ID is useless to them.

I feel completely stuck.

https://i.ibb.co/s21mRYL/Screenshot-...-06-064332.png

Is this the first time it happened?

modzo 12-06-2024 11:38 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
I tried two different banks—one in Lithuania and one in Ireland—but none of the money reached either account.
The sales are only from german marketplace, so everything is in Eurozone.
This is a fresh Amazon account I created using stealth, so I haven’t had any successful disbursements yet.

murdered_by_ebay 12-06-2024 11:40 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
are you sure you used actual banks and not companies that provide virtual bank accounts for business?

modzo 12-06-2024 11:44 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Legit banks: AIB and Swedbank

murdered_by_ebay 12-07-2024 01:28 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1250593)
Legit banks: AIB and Swedbank

do these banks work ok with other amazon accounts?

modzo 12-07-2024 01:58 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Yeah, they work fine with other accounts.

This is a new account set up as a company in Lithuania. I’ve submitted detailed bank statements, and everything is verified.

Amazon only gives me a Trace ID, which, from what I can tell, is useless to both banks I’ve tried. Lithuanian bank said they need SWIFT/transfer copies, while the Irish bank told me they don’t trace transfers at all—it’s something the sender (Amazon) has to handle.

I’m completely stuck and don’t know how to move forward.

jane 12-07-2024 02:48 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1250593)
Legit banks: AIB and Swedbank

AIB should be no issue for name mismtach.

murdered_by_ebay 12-07-2024 02:49 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
I would not be surprised if this is a new scheme from amazon where they intentionally keep the funds without telling the seller

if I were you I would not do any significant volumes on new amazon accounts but would let them run for small amounts which I would increase slowly , this would also create a withdrawal history

I see your screenshots show about 3500 euros made within 10 days on a brandnew account right before christmas. I think this is the reason why it has not arrived

if it were ebay they would already have suspended you and would refuse to pay out after 6 months. ebay are honest though , they would tell you immediately what your future looks like

murdered_by_ebay 12-07-2024 12:08 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
transfers do not hang forever , if it is unclaimed by the bank it would return , amazon is the more likely perpetrator here

modzo 12-07-2024 12:08 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by agent006140 (Post 1250614)
how is it possible to try the same money TWICE?
If AMZN said it has sent the money to the first bank,then there is no money left to send AGAIN to another bank?
Or they are 2 AMZN disbursements?
I would say the problem is on your end,both Ireland and Lithuania are members of EU,it should not have any problem clearing thru a central bank and the amount is in Euro.
Why not ask your banks,do they ever refuse an incoming deposit and what are the reasons for doing so?


First, I tried the first two disbursements with the Lithuanian bank, but they didn’t go through. I thought the issue might be with the bank, so I switched all disbursements to an Irish bank. That didn’t work either, so I even tried using a different account within the Irish bank, but that failed too.

As you can see from the screenshot I sent earlier, there’s no Trace ID when it should normally be included—I had to specifically request it from the custom support.Something just isn’t adding up.

modzo 12-07-2024 01:38 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by agent006140 (Post 1250621)
But you may initiated the request,it is AMZN which did the actual sending of your fund,so if it said it has been completed,then your AMZN seller account should have zero balance?
Now it sounds like the money was still in your seller account after failing to reach your Lithuian bank,then you tried Irish bank .
Paypal has similar problems -
Whether it is foreign or domestic transfers,if Paypal sent the fund and the bank did not get it,it is somewhere in limbo,it could be in some Paypal suspense account and it does not know how to credit back to the your Paypal account ,it could be the return payment did not have the explicit paypal sub account ,dont forget the banks deal with Paypal ,not with a Paypal subaccount,so the return transaction may just say Paypal and no further details like john doe,Paypal account xxyyz.,it is up to Paypal to find out which sub account should it credit?
This could also happen to AMZN,banks around the world deal with AMZN,not AMZN sellers,

The balance is being deducted as if the transfers were successful.

I had about 10k in balance in the begging, and 4k was supposedly transferred, leaving me with 6k remaining. However, I’m not initiating any more disbursements because I don’t want the money to end up stuck somewhere again.

murdered_by_ebay 12-07-2024 04:42 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by agent006140 (Post 1250623)
is there any other way to get the money out?
Like Paypal,I think we can still ask for a bank check or money order?
Is your Lithuanian bank a member of VISA EUROPE?

the question is silly , thousands of euros do not just disappear , it has to be connected to the turnover , making 10K on an account that never made anything in the past is brave but dangerous. it is very well possible that this crazy turnover made the account suspicious as a new seller would unlikely be able to start out like that

murdered_by_ebay 12-07-2024 05:46 PM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
on this account he received nothing according to his own post

modzo 12-08-2024 01:36 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
I haven’t received anything so far. The money seems to be stuck somewhere between Amazon and the bank.

The only obvious issue that comes to mind is a name mismatch. The IBAN and SWIFT codes are correct, so that shouldn’t be the problem.

jane 12-11-2024 02:45 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1250635)
I haven’t received anything so far. The money seems to be stuck somewhere between Amazon and the bank.

The only obvious issue that comes to mind is a name mismatch. The IBAN and SWIFT codes are correct, so that shouldn’t be the problem.

still have not received your funds?
My experience is that you should see the rejection from your bank transaction statement if bank refuse to accept the payment. otherwise it's more likely something goes wrong with amazon side.

murdered_by_ebay 12-11-2024 02:57 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
banks can not hold payments indefinitely , usually they return payments which could not be credited and in case of large payments they may also contact the recipient regarding the problem. if it is still missing it has to be amazon playing games

modzo 12-11-2024 05:23 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by jane (Post 1250743)
still have not received your funds?
My experience is that you should see the rejection from your bank transaction statement if bank refuse to accept the payment. otherwise it's more likely something goes wrong with amazon side.

I’ve requested an official letter from the bank stating that they haven’t received the payment, so I can use it as proof to show Amazon.

In the meantime, I’m stuck between both sides, with each claiming it’s the other’s responsibility to track down the issue.

modzo 12-18-2024 10:19 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
So, here’s what happened today: I got all the funds back into my account with a message saying, “We could not transfer funds to your bank account because the account information on file is invalid. Please update your bank account information.”

murdered_by_ebay 12-18-2024 10:43 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
in this case you need to make sure the bank details do not have a problem , for example whether the same type of account works elsewhere

if the problem is not in bank it is better to stop sales on this accounts for now

modzo 12-18-2024 10:57 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by murdered_by_ebay (Post 1251091)
in this case you need to make sure the bank details do not have a problem , for example whether the same type of account works elsewhere

if the problem is not in bank it is better to stop sales on this accounts for now

Yeah, something definitely seems off with Amazon. I’ve tried two different legitimate banks and three different accounts, but I still can’t transfer anything. It might be an issue with the names not matching. On all my other Amazon accounts, this was never a problem, but now, with this new one, it suddenly is.

Another thought: the ownership on this Amazon account is under a ⊗⊗⊗⊗ business, but I’m trying to transfer funds into a legitimate personal bank account. That might be what’s causing all the trouble.

jane 12-19-2024 03:11 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1251093)
Yeah, something definitely seems off with Amazon. I’ve tried two different legitimate banks and three different accounts, but I still can’t transfer anything. It might be an issue with the names not matching. On all my other Amazon accounts, this was never a problem, but now, with this new one, it suddenly is.

Another thought: the ownership on this Amazon account is under a ⊗⊗⊗⊗ business, but I’m trying to transfer funds into a legitimate personal bank account. That might be what’s causing all the trouble.

please update, if mismatched name bank account is not working any more, that will be a nighmere for new steath account.

SaiJin 12-19-2024 10:16 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by jane (Post 1251129)
please update, if mismatched name bank account is not working any more, that will be a nighmere for new steath account.

mismatched bank names still work. I haven't had a single issue with it

Freakzilla 12-19-2024 10:18 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Amazon don't send the account holders name in the file they submit.

SaiJin 12-19-2024 10:23 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by Freakzilla (Post 1251156)
Amazon don't send the account holders name in the file they submit.

exactly right

rsot 12-20-2024 04:56 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by Freakzilla (Post 1251156)
Amazon don't send the account holders name in the file they submit.

Nice clarification

modzo 12-21-2024 01:04 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by Freakzilla (Post 1251156)
Amazon don't send the account holders name in the file they submit.

They do include the account name, but the bank doesn’t really care as long as the IBAN is correct. I can see the Amazon account name in my incoming payments logs.
https://i.ibb.co/W29CkSV/Screenshot-...-21-080057.png

murdered_by_ebay 12-21-2024 01:34 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
did you ask the bank if there was an attempt to credit the payments?

Freakzilla 12-21-2024 06:26 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
I think that's because it's an Iban payment from europe. I could be wrong. I know they never used to for UK.

Quote:

Originally Posted by modzo (Post 1251218)
They do include the account name, but the bank doesn’t really care as long as the IBAN is correct. I can see the Amazon account name in my incoming payments logs.
https://i.ibb.co/W29CkSV/Screenshot-...-21-080057.png


agent006140 12-21-2024 10:38 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by modzo (Post 1251218)
They do include the account name, but the bank doesn’t really care as long as the IBAN is correct. I can see the Amazon account name in my incoming payments logs.
https://i.ibb.co/W29CkSV/Screenshot-...-21-080057.png

SO this is much better than the last one,did you show it to your bank?

murdered_by_ebay 12-21-2024 10:57 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
on IBAN they do not know , I know this for sure as the system is made this way that only the IBAN matters and problems with name , if they occur , could only be with the receiving bank

here I think actual culprit is amazon

agent006140 12-21-2024 11:09 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by murdered_by_ebay (Post 1251241)
on IBAN they do not know , I know this for sure as the system is made this way that only the IBAN matters and problems with name , if they occur , could only be with the receiving bank

here I think actual culprit is amazon

AMZN operates worldwide,the banks he used are big well known banks,so if it is AMZN's fault,AMZN would have looked into it by now ,he cant be the only one who has problem?

modzo 12-23-2024 05:41 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by murdered_by_ebay (Post 1251219)
did you ask the bank if there was an attempt to credit the payments?

Yeah, they told me that they didnt see a thing.

modzo 12-23-2024 05:43 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
Quote:

Originally Posted by agent006140 (Post 1251237)
SO this is much better than the last one,did you show it to your bank?

This is a screenshot of an incoming payment from an Amazon account that’s working properly. I’m sharing it to show that Amazon does, in fact, send a payslip with the name included.

murdered_by_ebay 12-23-2024 05:51 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
can you try a new bank and only with a small amount?

modzo 12-23-2024 09:21 AM

Re: Missing Disbursements: Stuck Between Amazon and My Bank
 
So, I tried different bank details—another account—and this time it worked! It must have been an issue with Amazon from the get go.
Regardless, I’ve learned a lot about Amazon’s payment system and banking transfers in general, so I’m happy with the overall experience lol


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