Forum

Originally Posted by agent006140 (Post 1250918)

I like to watch HBO Rome,there are many episodes and you have to keep removing old disc and put in a new one,is there a way or someone has stitched them all together into one big episode ??

Originally Posted by jane (Post 1250598)

Hi,

My account was suspended (deactivated) two months ago. Amazon sent an email requesting proof of authenticity and warned that they would dispose of my stock if it wasn’t provided. I submitted the required information (invoices), but it has been a week, and I haven’t received any updates.

Has anyone experienced this situation? Is it normal for Amazon to take this long, or does this indicate that my invoices were rejected?
TIA

Originally Posted by Aguero (Post 1256614)

Hi Jane, your inbox is full. Can you please clean up some space :)

Originally Posted by jane (Post 1250598)

Hi,

My account was suspended (deactivated) two months ago. Amazon sent an email requesting proof of authenticity and warned that they would dispose of my stock if it wasn’t provided. I submitted the required information (invoices), but it has been a week, and I haven’t received any updates.

Has anyone experienced this situation? Is it normal for Amazon to take this long, or does this indicate that my invoices were rejected?
TIA

Originally Posted by gladys (Post 1260732)

It might take Amazon a few weeks to process documents once suspended, so a week without notice doesn't always equal rejection. If your invoices were proper and compliant with Amazon's requirements, they'll generally respond eventually. You may attempt to follow up through Account Health Support or initiate a case in Seller Central to check status, but delays are usually standard in these cases.