Account suspended after succesful video verification

[murdered_by_ebay]

Originally Posted by Apexpursuit

Yes that is true but since everything they ask for is completely legitimate there has to be a way to regain access. I didn’t break any policies

now you only have the choice of going through all appeal procedures

but keep my words in mind for later regarding legal action

legitimate docs do not matter much to amazon , with bogus docs they just suspend based on docs , with legit docs they have a bunch of other reasons. nowadays it is a corporate culture not only on amazon but also other marketplaces like ebay and etsy - they suspend new sellers for unknown reasons in bulk

[agent006140]

They have more information on us than what we give them,they bought them from third party.

[rsot]

Originally Posted by Apexpursuit

I’m wondering now if the registered agent address could be an issue also. I used a registered agent that is less common than the ones most Amazon sellers use.

I don't have experience with using registered agent addresses - usually a less common one would be better than overused ones...

[murdered_by_ebay]

Originally Posted by rsot

I don't have experience with using registered agent addresses - usually a less common one would be better than overused ones...

I would rather think that it is circumvention of amazon policies that led to this as they started listing in categories for which they never had permission

for the future I can recommend anyone using such a service to only buy accounts registered as corporation / ltd company so that owner change of amazon account could be avoided while change of director / shareholder / president is nothing uncommon and the company is considered here the actual owner of everything

it may even be possible to make an agreement with the previous owner that they stay as company officer with limited rights for some time

[Apexpursuit]

Originally Posted by murdered_by_ebay

now you only have the choice of going through all appeal procedures

but keep my words in mind for later regarding legal action

legitimate docs do not matter much to amazon , with bogus docs they just suspend based on docs , with legit docs they have a bunch of other reasons. nowadays it is a corporate culture not only on amazon but also other marketplaces like ebay and etsy - they suspend new sellers for unknown reasons in bulk

Will do, thank you

[quantum]

Originally Posted by murdered_by_ebay

I would rather think that it is circumvention of amazon policies that led to this as they started listing in categories for which they never had permission

for the future I can recommend anyone using such a service to only buy accounts registered as corporation / ltd company so that owner change of amazon account could be avoided while change of director / shareholder / president is nothing uncommon and the company is considered here the actual owner of everything

it may even be possible to make an agreement with the previous owner that they stay as company officer with limited rights for some time

Can Amazon see a list of shareholders/partners? If so, could they tie you to a related account somehow or is that a long shot?

[murdered_by_ebay]

I am not sure about the US , in the UK and EU they see everything. In the US they would at least ask to provide supporting docs I assume

[SaiJin]

Originally Posted by Apexpursuit

I’m 15k in the hole on this and the account has a lot of potential so I’m not giving up. Would it be worthwhile to contact an appeal service? This account has a lot of potential if I can get it back.

Sorry to hear, mate.

Yes, don't give up on this account, consult with an appeal service in the forum and also talk to that company.

Frankly the majority of these so called companies are not trustworthy, heck I even found out they used to come to this forum years ago to learn.

[Mr_Blue_Sky]

The account is toast, I's be amazed if you managed to get it re-instated.

No third party appeal service will be of any use, your only chance of reducing your disappointment is to fight for a refund. That said, that isn't going to happen either. Five minutes of looking a this outfit (ecomstores.com if I'm correct) shows their just a cleverly peddled group of bull$hitters.

[rsot]

All about time and effort vs reward...be efficient with your time spent on trying for reinstatement

[tiredguy]

The account was mostly probably hacked, then transferred over to you. Original owner probably got in touch with amazon. Did it come with the original email address registered to it?

[rsot]

Originally Posted by tiredguy

The account was mostly probably hacked, then transferred over to you.

What makes you think this happened?

[Papyrusman]

I never even considered hacking to be an avenue. While this could be the case, I believe amazon reserves the right to not allow account transfers from one owner to another.

As to why they keep responding with the same **** again and again - That is amazons M.O.

Their reps are absolutely useless, and just repeat canned responses that the bots give you.

You can post in the seller central forums and see if you can get a mod to look into it. That can be a better way to get in touch with someone useful on the Amazon side.