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- Amazon
( https://www.aspkin.com/forums/amazon/)
| gamerx | 10-24-2025 12:01 PM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Phd
(Post 1262337)
Got an answer for the US accts that could be shut down for non verify of the .ca side.
Just got my notification that AZ shutting me down for non verification in Canada.
Went online, checked the US acct. ONLY .CA IS SHUT DOWN.
The US side is still active.
Hope that helps.
PhD
| Thanks so much for the update. That was what I was really curious about. A couple of the accounts only sell in the USA and do not even list anything on the .ca marketplace. |
| liimey | 10-25-2025 10:01 AM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Just an fyi! If you do not resolve the verification on .CA side, they will also shut down the US side too. Thats what happened to both my accounts. |
| Canadianleaf | 10-25-2025 08:55 PM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by liimey
(Post 1262367)
Just an fyi! If you do not resolve the verification on .CA side, they will also shut down the US side too. Thats what happened to both my accounts.
| This is critical info, thanks for sharing. Can you expand on what transpired? Did your .com side get shut down too? How exactly? Did you submit .ca docs and the seller performance monkeys rejected it and suspended both accounts? Or did you wait till the .ca verification deadline and Amazon suspended both .ca and .com accounts?
Please do tell us, this is going to **** a lot of people including me. |
| Canadianleaf | 10-25-2025 09:51 PM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Canadianleaf
(Post 1262385)
This is critical info, thanks for sharing. Can you expand on what transpired? Did your .com side get shut down too? How exactly? Did you submit .ca docs and the seller performance monkeys rejected it and suspended both accounts? Or did you wait till the .ca verification deadline and Amazon suspended both .ca and .com accounts?
Please do tell us, this is going to **** a lot of people including me.
| Unironically I dont see anywhere in amazon.ca account in the health page where it is asking to verify my identification as stated in the email they sent me. Maybe its because my business is located in the USA?
I did have an INFORM ACT I had to submit on my .com but nothing regarding this .ca verification bs.
Ill submit a ticket with Amazon.ca and ask whats going on, hopefully the monkeys there can respond in semi legible English and provide a semblance of intelligence for whats going on with my account. |
| Canadianleaf | 10-25-2025 10:01 PM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road. |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Canadianleaf
(Post 1262387)
Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road.
| Sorry if you already mentioned this but the account is stealth or with your real info? |
| gamerx | 10-27-2025 11:16 AM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Canadianleaf
(Post 1262387)
Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road.
| One of our accounts is the same. We got the notification that we have to verify within 60 days and October 17th is the deadline. When I check the USA side everything is healthy and no performance notification. Then when I go to the CA side (Don't directly sell in CA with the account) the performance notification is there, but the account shows healthy and there is nowhere for me to submit any information - nor is it asking for any documents at all.
The other accounts both have "At risk" for the CA side. Maybe because we did just go through certifying the INFORM ACT on the USA side, as we have to do each year. I didn't reach out to seller support because I figured I would just let it sit until the actually ask for something.
This one is not stealth. So this one would be the easiest to go through verification. |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by gamerx
(Post 1262411)
One of our accounts is the same. We got the notification that we have to verify within 60 days and October 17th is the deadline. When I check the USA side everything is healthy and no performance notification. Then when I go to the CA side (Don't directly sell in CA with the account) the performance notification is there, but the account shows healthy and there is nowhere for me to submit any information - nor is it asking for any documents at all.
The other accounts both have "At risk" for the CA side. Maybe because we did just go through certifying the INFORM ACT on the USA side, as we have to do each year. I didn't reach out to seller support because I figured I would just let it sit until the actually ask for something.
This one is not stealth. So this one would be the easiest to go through verification.
| AZ treats the 3 accts on the US side (CND, MEX, US) as 3 separate entities, yet linked by the owner.
It would be the same as the old days if you opened 3 different accts for these three markets.
PhD |
| gamerx | 10-30-2025 01:12 PM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Phd
(Post 1262416)
AZ treats the 3 accts on the US side (CND, MEX, US) as 3 separate entities, yet linked by the owner.
It would be the same as the old days if you opened 3 different accts for these three markets.
PhD
| I hope this remains the case. I don't mind losing the .ca side on one of the accounts, if that is all that will be deactivated. |
| liimey | 10-31-2025 10:22 AM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by Canadianleaf
(Post 1262385)
This is critical info, thanks for sharing. Can you expand on what transpired? Did your .com side get shut down too? How exactly? Did you submit .ca docs and the seller performance monkeys rejected it and suspended both accounts? Or did you wait till the .ca verification deadline and Amazon suspended both .ca and .com accounts?
Please do tell us, this is going to **** a lot of people including me.
| I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts |
| gamerx | 11-01-2025 10:00 AM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by liimey
(Post 1262521)
I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts
| Hi. How were you able to get it reinstated?? Did you provide different documents? |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by liimey
(Post 1262521)
I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts
| Congrats on that :thumb: |
| liimey | 11-02-2025 09:05 AM |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by gamerx
(Post 1262539)
Hi. How were you able to get it reinstated?? Did you provide different documents?
| Josh (Senior member on the forum) from AMz consulting service fixed everything. Supplied new documnets, both personal and business and got the account reinstated. |
Re: Amazon.CA New Verification required by 01-Nov-2025
Quote:
Originally Posted by liimey
(Post 1262569)
Josh (Senior member on the forum) from AMz consulting service fixed everything. Supplied new documnets, both personal and business and got the account reinstated.
| Nice vouch for josh :thumb: |
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