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-   -   Amazon.CA New Verification required by 01-Nov-2025 (https://www.aspkin.com/forums/amazon/153907-amazon-ca-new-verification-required-01-nov-2025-a.html)

atrulz10 09-03-2025 08:39 AM

Amazon.CA New Verification required by 01-Nov-2025
 
Hey guys,

Amazon Canada is now asking me to verify its marketplace to continue selling. They have given 60 days. The deadline is 1st November.

Anyone else had this and got successfully verified.?

rsot 09-03-2025 08:48 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
What is the exact message? I haven't seen this recently...

atrulz10 09-03-2025 10:43 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 


We need you to update your account information and provide documentation needed to verify this information as required by Canadian laws. If you do not do this within 60 days of this notice, your Amazon.ca selling account will be deactivated.

Please disregard this notice if you have already complied with our request and received an acknowledgement notice.

Why is this happening?

Under Canadian laws, Amazon is required to collect and verify information about you and your business, such as beneficial owners’ data, self-attestation or letter of authorization documents. For more details, visit our help page Information required to sell on Amazon.

How do I provide my information and avoid account deactivation?

Go to “Identity information” link available to you on the Account Health page.

Follow the prompts to update the required information.

Click “Save” and “Submit for verification.”

Please note that only the primary user or secondary user authorized with Confirm/change account information permissions will be able to certify the information.

What happens if I don’t submit all required information and documentation?

If you do not provide the required information and documentation within 60 of this notice, your Amazon.ca selling account will be deactivated.

rsot 09-04-2025 08:48 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Alright - so do you have a registered business on AZ or is it under your name?

atrulz10 09-04-2025 11:42 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
its a ghost account under some individual. I dont have their details. Been operating it for some years. Its still active , deadline is 1-Nov-2025 to verify the Account.

I am thinking I should get the funds out by then and then try to verify it with someone else's detail, in case it doesn't work. what you think.

rsot 09-05-2025 08:14 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Agreed - get your funds out - keep account active with some listing that "won't sell" and submit the ID for the account and hope for the best. I have a guy outside the forum for Canadian ID that I use

atrulz10 09-05-2025 11:19 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
cool. sending you a DM.

rsot 09-06-2025 10:56 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Received - go time.

SaiJin 09-06-2025 03:19 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Quote:

Originally Posted by atrulz10 (Post 1260946)
its a ghost account under some individual. I dont have their details. Been operating it for some years. Its still active , deadline is 1-Nov-2025 to verify the Account.

I am thinking I should get the funds out by then and then try to verify it with someone else's detail, in case it doesn't work. what you think.

So this account has never had your ID whatsoever?

atrulz10 09-08-2025 04:28 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Nah, its a ghost account mate. It only has my bank account attached to it.

Phd 09-12-2025 03:28 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Is this account just a Canadian acct, or is it a U.S. acct selling on Mex and Cnd?

I got that message for both my Cnd accts. The 1st I let lapse as they wanted stuff I had never heard of.

Now the 2nd Cnd acct has the request. Just going to let this one go too, since we are retiring at end of year.

My two US accts have the request for dot CA only. Going to ignore as I feel AZ has too much info of ours already, and just selling off until Christmas.

If I had to continue, I would hit up the AZ forums to see what others have done.

It's not easy to get verified, but not impossible too.

Let us know how you make out.

PhD

rsot 09-13-2025 12:18 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Feels like AZ ca has recently put harder checks in place ...over the top

Automasters 09-13-2025 01:25 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
They have always been insane afaik, I tried to get on as a seller years ago and quickly gave up. I know it says Canada but I wonder if they will be asking US accounts to verify soon as well

Phd 09-13-2025 01:39 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Quote:

Originally Posted by Automasters (Post 1261053)
They have always been insane afaik, I tried to get on as a seller years ago and quickly gave up. I know it says Canada but I wonder if they will be asking US accounts to verify soon as well

Yes, they are asking US accts that sell in Canada for the paperwork only for the Canadian side. I hope when the suspend for the Canada side that they still leave the US side alone.

PhD

atrulz10 09-16-2025 08:30 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Its a US, CA, MX account. I see you been hit with the same. I will just wait until the last week of October as the account is still active and then see what can be done.

Just trying to get as much funds out as possible in the meantime.

ngirg001 09-16-2025 12:19 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Same here, I am thinking of using a relative's passport who has never been affiliated with Amazon in anyway. My relative is not a beneficial owner/director/trustee of the business though. I am just not sure if they will compare this info to my stealth US account and see that it does not match. I do not have any passport info for the stealth owner.

Phd 09-17-2025 07:03 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Quote:

Originally Posted by atrulz10 (Post 1261121)
Its a US, CA, MX account. I see you been hit with the same. I will just wait until the last week of October as the account is still active and then see what can be done.

Just trying to get as much funds out as possible in the meantime.

The email did say that they will shut down your CA side if not done.

Does not say that the MX or US side will be shut.

Time will tell soon enough.

Good luck.

PhD

SaiJin 09-17-2025 08:27 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
their AI has been running rampant for a while.

Nothing gets easier, always harder.

But there's always a work around..... we just need to figure out what that solution is...

rsot 09-17-2025 09:57 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Quote:

Originally Posted by ngirg001 (Post 1261126)
Same here, I am thinking of using a relative's passport who has never been affiliated with Amazon in anyway. My relative is not a beneficial owner/director/trustee of the business though. I am just not sure if they will compare this info to my stealth US account and see that it does not match. I do not have any passport info for the stealth owner.

You can always experiment - try, etc. - report back with success or failure - good luck :thumb:

ngirg001 09-17-2025 12:21 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Will they eventually require this for our stealth US accounts? I would think so.

SaiJin 09-17-2025 10:08 PM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Quote:

Originally Posted by ngirg001 (Post 1261149)
Will they eventually require this for our stealth US accounts? I would think so.

No one knows, just sell as much as possible now and we'll deal with the issues later when they arise.

liimey 09-24-2025 09:44 AM

Re: Amazon.CA New Verification required by 01-Nov-2025
 
Hey guys,
I am currently going through the same issue with my stealth account on AZ.ca. I provided the basic details as requested, passport, bank statement and now they are requesting both a
registration extract
Self-Attestation Letters.
Here is a link to the AZ sellers forum that explains in more detail.
https://sellercentral.amazon.ca/sell...7-15fadf98fd0c

So I have managed to get through everything so far, except the Extract because they basically require registered business information that would need to match up with my stealth info i.e master business license. As this is easy for AZ to verify I cannot find a solution. Any ideas?


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