Here is the email I got from amazon today:
As part of our ongoing commitment to improving the customer experience on Amazon.com, we are conducting a review of your seller account. During this review period your funds will be reserved in your Amazon Payments account for up to 30 days, although we will continue accepting orders on your behalf for items you list for sale on Amazon.com.
Please know this is not necessarily a negative reflection of your selling history. This action is taken regularly on marketplace selling accounts across the Amazon platform, particularly where sales volumes or inventory levels are not supported by sufficient buyer feedback or established sales history. Account reviews may also be the result of increases in negative feedback, chargebacks or A-to-z Guarantee claims received.
During this review we will be evaluating the performance of your account, including customer feedback and A-to-z Guarantee claims received. It is important that you continue to fulfill orders and only list items for sale that you are able to deliver as promised during this process.
While our review can take as many as 30 days to complete, you may be able to expedite the release of your funds by providing us with the following information:
1. Tracking numbers of items shipped with corresponding Amazon.com order numbers
2. Current retail or online sales channels including links to selling pages
3. Detailed explanation of your business including your source of inventory
4. Amount of inventory you plan to list for sale on Amazon.com and availability of items for delivery
Please write to
merchant-approval@amazon.com to provide us with information regarding your seller account. Amazon sellers can confirm shipments in Seller Central or your seller account by clicking the "Orders" tab, then clicking "Confirm Shipment" and entering tracking information for fulfilled orders.
We will evaluate the information that you provide to us and respond accordingly.
You will be notified via e-mail when our account review is complete.
Regards,
Seller Performance Team
Amazon.com
I have all the tracking numbers but what should I tell them about 2,3,4.
For number 2, should I give them my ebay account feedback page.