amazon has suspended your account. How to appeal (featured merchant) My account has been suspended today, because of my cancel rate. I am selling books and some medical items. I have over 13.000 items on amazon. Every day I sell 40 items on amazon and weekly over 200 items. I only cancel 10 items in 240 sold items this week. Now my cancel rate is 3.25 ,it was supposed to be less than %2.50. I did appeal and explain, why my rate rise to %3.25. When I go to my store front, it says Storefront is temporarily unavailable from the Seller.
Have you ever had that kind of problem and do you thinks this suspension for temporary ???
(By the way I am featured merchant on Amazon. Maybe they can consider featured merchant in that situation) |