eBay Suspended & PayPal Limited Forums - Bending over and taking it

They can't leave feedback, period. It's on Amazon's pages. Don't worry about it anymore; you're in the clear. Seller feedback doesn't count when left for buyers, so the policies are probably a lot more lax there.

Melissa1971

12-16-2010 01:18 AM

Quote:

Originally Posted by webgoon (Post 190207)

So I'm looking to get some advice from this group. Made a sale 3 months ago on Amazon and now the customer is looking for a refund claiming that the item they received is damaged. I know that Amazon's return policy is 30 days correct? I'm just concerned that since they haven't left me a feedback, they're going to leave something negative. Do you guys know if they can still open an A-Z Claim?

What would you guys do?

TIA!

Tell him you were selling it for an Attorney friend and you will let them know what he says. Be gracious, thank them for contacting you and promise to get back to them quickly. Then send a second note within 10 minutes or so telling them he said no because Amazons refund policy of 90 days is fair and he would honor that. Then tell them if they have a problem to call your friend directly leaving his name and phone number. Pick anyone in your town, they won't call him anyhow, Or better pick an Attorney you already know whom you think will do you a favor and go along with it

webgoon

12-16-2010 01:38 PM

haha thanks guys, as usual this forum always brings me comfort.

Cheers!

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