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-   -   A-Z Claim after payment is refunded (https://www.aspkin.com/forums/amazon/27832-z-claim-after-payment-refunded.html)

daxelrod 02-03-2011 09:57 AM

A-Z Claim after payment is refunded
 
I would like to know if a customer can make an A-Z claim with Amazon after I fully refunded his payment? If the customer makes the A-Z claim, will Amazon refund the claim amount if if I have already refunded the buyers payment? Thank you for your time.

adam34996 02-03-2011 10:16 AM

To my knowledge, the buyer wont be able to make the claim if you already refunded him/her.

I refunded someone separate from the claim process, but Amazon sees this and will close the claim.

rsot 02-03-2011 10:24 AM

If you refund before claim or after claim, claim will still not double-hit you.

amazonian 02-09-2011 02:55 PM

Why do they keep the money for 30 days even after you refund the buyer? I never understood that. I have a pending $5 that they won't release even though I refunded the buyer minutes after the claim was filed. What is the purpose of keeping this money?

rsot 02-09-2011 03:11 PM

It's a loser move - they're holding on to that in case of other claims but who knows exactly why. Am az on holds all its info "proprietary"

trig 02-10-2011 04:27 PM

buyer can still leave feedback.


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