I got a feedback manipulation ( issued buyer refund for removal - item got there just before the last estimated arrival day - buyer left 3 star feedback ) wasnt an issue b4 as ive done it plenty of times.
Second was a condition violation. Comments said bulk packaging and they removed my listing
All happened in 2 days or so.
Anyone been suspended for too many violations?
How many is too many policy violations on amazon?
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Why can't you respond to them? It's been 3/4 of a year since I got one, but I was always able to reply to them. If not directly through the form, contact Seller Performance and reference the case. Make up something, anything, apologize, say you mistakenly typed in something, whatever. Don't let it go ignored because that will look worse than fighting it.
I thought you couldn't call Seller Performance, which is the team that issues these violations. If you can now, that's a huge change. I would simply email them and reference the violation.
wow! 350 postive feedbacks on amazon? that's almost impossible for us to do even if selling legit items. even at 10 percent postive feedback rate, you must have sold over 3500 orders!
exactly as rsot said it.. I dont sell anything that warrants vero or anything like that so I expect my account to last probably years unless I mess up somehow.
Ive sold a ton of sh!t. Expect to sell even more this year. Hopefully I can get to 1k feedback this year. That would be super awesome
Feedback manipulation for refunding buyers to remove neutral/negative feedback?! I'm with you there as I have also refunded a many customers partial refunds over my various accounts. That is a policy violation?
In regards to your question, you should be OK. At worst, maybe a temp suspension but not permanent one. I have done more egregious on some of my accounts with much less feedback.
Yep, you are not allowed to ask buyers to remove feedback contingent on refunding their money, or any other favors/bribes.
Of course, you get their phone numbers these days, so if you're worried about Amazon reading messages (they do if you've done other things to warrant attention), just give your buyer a call.
Ah. I still don't know the differences, except for the every 14 day rule. Frigging Amazon!
Do you include a feedback slip with your orders? Include your direct email address and maybe a number too, so they can reach you if they have any questions or concerns before they leave bad feedback. In my previous Amazon life, it kept negatives off my back for years except for the occasional bad apple.
Amazon Policy Violations 
