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09-08-2011
| | Junior Member | | Join Date: May 2010
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Activity: 0% Longevity: 80% | |  Amazon Vcc unforseen problem? I really need help ! !
This is my problem. I operated several stealth accounts on Amazon. One stealth account was somehow linked to my best account (not a stealth account as that account has verifiable credit card information). Amazon linked them and said stop selling on the stealth account, or else.... They did not close any accounts just gave me a friendly warning that it against policy. They told me to remove all listings. I did so.
The stealth account vcc name is slightly different from my name on the non stealth account. they never mentioned that. Just said stop selling.
My problem is this:
After I removed my listings from the stealth account, a customer has requested a refund. I have to refund his money,but the vcc is out of date, and not billable anyway. Should I edit my credit card (remove the vcc) and replace it with my actual credit card (the one from the good linked account)?
Should I buy a vcc and use that information?
should I just leave it and hope Amazon takes the money from the bank account the vcc is tied to?
I really need some helpful advice on this one. Don't know if it has every happened to anyone, but I'm looking for answers....
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The complete step-by-step guide to get back to selling today!
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09-08-2011
| | Senior Member | | Join Date: Feb 2011
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You were linked because you are using the same ip address, and the kicker is that you can sell on amazon using as many accounts has you want, but you CAN NOT sell in the same category if you sell using multiple accounts. That is what linked you and made amazon send you a warning. Since you are linked, I would suggest getting a VCC with the amount of the requested refund, because if you dont do anything about it and a refund is made, amazon will shut your account down for not paying, and they will also shut all other linked account down as well. This is a very easy problem to avoid, so I would suggest doing it.
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09-08-2011
|  | Senior Member | | Join Date: Sep 2010
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This is what I believe.
You got VERY lucky.
That Amazon doesn't necessarily "know" about the link but a Rep did you a favor warning you to stop selling on that account to prevent another Rep from seeing the link to close you. Tell the customer you have mailed their refund in cash with an extra $5 for their trouble. JMHO
I believe it happened to me also but the Amazon Rep said "in so many words" to not ever sell on my other acct at the time. To consolidate my listings but he may have been obligated to ban me, we had talked a long time on a social basis laughing and stuff. Beings the name on your acct is so similar, that may be what saved you. It is just a variance of your own instead of a made up name all together as if you were deliberately pulling a fast one.
Not knowing for sure, you refunding them may be fine if you have the money in the account. If not, I'd guess for funds to be removed from your bank acct an Amazon Rep may need to become involved. In my opinion, it is best not to wake the sleeping Giant
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Last edited by Melissa1971; 09-08-2011 at 11:25 AM.
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09-08-2011
|  | Executive [VIP] | | Join Date: Dec 2009
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You guys are very good on luck with Am az on then ha - never had this kind of candid response from them - simply ban and move on
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09-09-2011
| | Junior Member
Threadstarter
| | Join Date: May 2010
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Sent customer's refund through the mail. I hope they accept the money, and Amazon does not notice.
Thanks for the info, will let you know if my account survives...
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09-09-2011
| | Senior Member | | Join Date: Sep 2010
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If you want to put fourth the effort, I'd keep feedback high on that account
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09-09-2011
|  | Executive [VIP] | | Join Date: Mar 2010
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Before you send money through the Mail ask the Customer for their PAYPAL E-Mail,,,Chances are Very Good that they have a Paypal account as well and then send the Refund through Paypal
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09-10-2011
| | Junior Member
Threadstarter
| | Join Date: May 2010
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yes, I have a 100 % on nearly 60 feed backs. I may run the odd stealth account but I treat my customers very fairly. Good idea about PayPal. I have already sent the customer's money back through the mail. But I can't believe my luck, another one pops up wanting a refund. I just want to put that account to bed....
The saga continues, ya'll have a nice day...
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03-24-2012
|  | Junior Member | | Join Date: Mar 2012
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Activity: 0% Longevity: 70% | | amazon Stealth account
i was a new seller on amazon and i got suspend for having linked accounts mine and my girlfriends..can you please explain to me what i need to do in detail to get an Amazon Stealth account...
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03-24-2012
| | Executive [VIP] | | Join Date: Mar 2010
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Quote:
Originally Posted by krimson  i was a new seller on amazon and i got suspend for having linked accounts mine and my girlfriends..can you please explain to me what i need to do in detail to get an Amazon Stealth account... |
Get yourself a copy of Amazon Ghost,,Thats EXACTLY what you are looking for,,an Easy to understand Step by Step guide to creating Amazon accounts that will NOT get linked together,,
Just send Aspkin a PM,,Im VERY Sure he will accommodate you
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The 3 Keys to Success are:,,,,Research, Research, and More Research,,,,, |
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