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  #1  
Old 01-19-2012
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Unhappy Temporary selling restriction...Action plan?

Hey all :D

I have just had a lovely email this evening stating my selling privileges have been temporarily removed :( due to low ODR rate and I have to submit an action plan within 17 days if I am to reinstate these privileges.

Just wondering if anyone else has had this and what is the best way to approach this? Any advice and suggestions will be greatly appreciated.

Best Wishes
Whiteberry x
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Old 01-19-2012
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Why don't you formulate an action plan and then post it so we can discuss the pros and cons of it?

Have had this in the past - had some go well but many times, it's just an auto-ban.
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Old 01-19-2012
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You need to have a full explanation for why your ODR rate is too low and you're personal plan for raising it as well as how to make sure your customers are happy in the future.

Make it look like it comes from a legitimate business for your best chance of success.

"Sorry I was really busy with work and school and blah blah" won't cut it
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Old 01-20-2012
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I had this happen to me. Had a couple of negatives remove and after a few days bam amazon emailed me letting me know my account was back live.
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Old 01-20-2012
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Did you have to email them or did they automatically reinstated your account?
I mean did you have to file an appeal or anything Gamefreak?
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Old 01-20-2012
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I didnt do anything, I had the buyers remove the negatives and after about a week and they stats was in their system they reinstate the account automatically.
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Old 01-20-2012
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@Whiteberry, you still around?
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Old 01-20-2012
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Heyyy everyone thanks for all the advice and info!
One had one negative this month so going to start writing my action plan and hoping
for the best! I will keep everyone updated.

Thanks again
Whiteberry x
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Old 01-21-2012
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Action Plan - submitted. Fingers crossed, they said I should expect a response within 24 hours...

Whiteberry x
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Old 01-22-2012
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Hey guys just to let you know i got an email yesterday afternoon saying Id forgotten something in my action plan and to addthis before they consider reinstatement. So, i did it this morning sent it all away it was jus under 1000 words :/ and i got an
Email two hours later saying my account had been reinstated!! Hoooorah

Thanks for the advice everyone!
Whiteberry x
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Old 01-22-2012
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Good to hear
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Old 02-13-2012
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Hi whiteberry,

What would be really helpful is if you'd share with us the details of your action plan.
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Old 02-16-2012
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can you post what you sent them to help others thanks
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Old 02-16-2012
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Please don't ask people to "share" their action plan with others. We don't need Amazon getting exact copies of the same action plan for multiple restricted accounts.
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Old 02-17-2012
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Congrats whiteberry - might I ask in what category your sales were?
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Old 02-18-2012
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Quote:
Originally Posted by ovidiu View Post
Please don't ask people to "share" their action plan with others. We don't need Amazon getting exact copies of the same action plan for multiple restricted accounts.
Good point, I didn't think of that.
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Old 02-25-2012
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hey all :D

Yes, I won't share exactly what I wrote but I just followed the advice of making "action" points rather than excuses to the points that they highlighted in the email. Rsot, my sales are kind of all over the place: home, sports etc.. =)

Whiteberry x
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