Temporary selling restriction...Action plan?

[whiteberry]

Hey all :D

I have just had a lovely email this evening stating my selling privileges have been temporarily removed :( due to low ODR rate and I have to submit an action plan within 17 days if I am to reinstate these privileges.

Just wondering if anyone else has had this and what is the best way to approach this? Any advice and suggestions will be greatly appreciated.

Best Wishes
Whiteberry x

[rsot]

Why don't you formulate an action plan and then post it so we can discuss the pros and cons of it?

Have had this in the past - had some go well but many times, it's just an auto-ban.

[Axcend]

You need to have a full explanation for why your ODR rate is too low and you're personal plan for raising it as well as how to make sure your customers are happy in the future.

Make it look like it comes from a legitimate business for your best chance of success.

"Sorry I was really busy with work and school and blah blah" won't cut it

[Gamefreak]

I had this happen to me. Had a couple of negatives remove and after a few days bam amazon emailed me letting me know my account was back live.

[kris3841]

Did you have to email them or did they automatically reinstated your account?
I mean did you have to file an appeal or anything Gamefreak?

[Gamefreak]

I didnt do anything, I had the buyers remove the negatives and after about a week and they stats was in their system they reinstate the account automatically.

[rsot]

@Whiteberry, you still around?

[whiteberry]

Heyyy everyone thanks for all the advice and info!
One had one negative this month so going to start writing my action plan and hoping
for the best! I will keep everyone updated.

Thanks again
Whiteberry x

[whiteberry]

Action Plan - submitted. Fingers crossed, they said I should expect a response within 24 hours...

Whiteberry x

[whiteberry]

Hey guys just to let you know i got an email yesterday afternoon saying Id forgotten something in my action plan and to addthis before they consider reinstatement. So, i did it this morning sent it all away it was jus under 1000 words :/ and i got an
Email two hours later saying my account had been reinstated!! Hoooorah

Thanks for the advice everyone!
Whiteberry x

[MichaelW]

Good to hear

[crocus]

Hi whiteberry,

What would be really helpful is if you'd share with us the details of your action plan.

[xtrahot]

can you post what you sent them to help others thanks

[ovidiu]

Please don't ask people to "share" their action plan with others. We don't need Amazon getting exact copies of the same action plan for multiple restricted accounts.

[rsot]

Congrats whiteberry - might I ask in what category your sales were?

[crocus]

Originally Posted by ovidiu

Please don't ask people to "share" their action plan with others. We don't need Amazon getting exact copies of the same action plan for multiple restricted accounts.

Good point, I didn't think of that.

[whiteberry]

hey all :D

Yes, I won't share exactly what I wrote but I just followed the advice of making "action" points rather than excuses to the points that they highlighted in the email. Rsot, my sales are kind of all over the place: home, sports etc.. =)

Whiteberry x