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Old 07-21-2012
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Default Should I do something now? Just got the review Mail

Hope someone could help me out of these.
Just got the mail as below. I would like to know if I should do something to pass this review or just wait their news?

This is my first time to meet such problem, 2 months old account,74 orders right now. Got 12 positive feedback. but have 1 A-Z claim.(That is totally a mistake, as the customer got the item from the tracking record.)

Thanks in Advance.

Hello from Amazon.

We are writing to let you know that we are conducting a review of your selling account. During the review, a rolling reserve will be applied to funds in your seller account.

The reserve will be equivalent to your gross sales amount for the preceding 7 days. Based on your order volume, the amount of the reserve may change daily.

You can view your account balance and reserve amount in the Payments section of your seller account. When your account balance exceeds the reserve amount, funds will be available per your disbursement schedule.

Account reviews are intended to ensure the timely shipment of orders and compliance with our selling policies. Please continue to fulfill orders and list only items that you are able to ship by or before the Expected Ship Date.

For information on how you may be able to expedite this review, search on “Velocity Limits and Account Reviews” in seller Help.

We will notify you by e-mail when our account review is complete.

We appreciate your patience and cooperation.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com
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Old 07-21-2012
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Dont do anything out of the ordinary, keep selling, ask customers for feedback ( very important ) and dont NOT stop selling as that will look suspicious. you should be good after a few weeks.
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Old 07-21-2012
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Your first post on this site,
and you don't even bother to say "Hi".....tsk, tsk, tsk.

Just as the above poster has given you.

Don't do anything at all.
Hope you become an active member of this forum...
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Old 07-21-2012
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tread lightly..
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Old 07-22-2012
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Quote:
Originally Posted by Gamefreak View Post
Dont do anything out of the ordinary, keep selling, ask customers for feedback ( very important ) and dont NOT stop selling as that will look suspicious. you should be good after a few weeks.

Thank you so much for you help.Hope that will works.
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Old 07-22-2012
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Welcome to the forums - good advice is to keep doing what you are doing and attempt to get more feedback. All the best.
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Old 07-22-2012
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If you are a China seller on the USA site, this wont end well...
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Old 07-22-2012
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I wish chinese sellers were not allowed to sell on the US amazon site. It would make life so much easier!
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Old 07-23-2012
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Chinese cuisine on the other hand is quite tasty when prepared well.
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Old 08-02-2012
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Quote:
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Chinese cuisine on the other hand is quite tasty when prepared well.
LOL
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