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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 02-20-2012
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Default Package: Dead Mail / Sent to Mail Recovery Center

Customer took a while to contact me about the order not showing up (about 25 days). So I didn't catch it very early.


Tracking number goes like this:

Arrival at Post Office
Missent
Forwared
Dead Mail / Sent to Mail Recovery Center


So pretty much after I dropped it off, they sent it to Atlanta at the Recovery Center the next day or two. I have sent the Recovery Center a letter with tracking number, contents of package, how it looked like and to return to sender. Hopefully they haven't auctioned it off already , it's a 300$ item.


After reading around the web, this often happens when the label gets damaged and they have no address to ship it to.

Anybody else experienced with Dead Mail / Recovery Center?
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Old 02-20-2012
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THey are generally very good with finding your stuff.
You should give them a call directly and leave them your number.
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Old 02-21-2012
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Originally Posted by SaiJin View Post
THey are generally very good with finding your stuff.
You should give them a call directly and leave them your number.
I tried, however nobody picks up.

After reading around he web, the phone number is just for show ( nobody picks up ). They require a written letter it seems.

The USPS Customer Rep also advised to mail letter. She said they don't even have a phone number .
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Old 03-30-2012
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Never found.

They probably auctioned it off, and put the $$$ towards somebodies pension.
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Old 03-30-2012
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And you believe that?

If it was electronic some SOB has a new toy
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Old 03-30-2012
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Originally Posted by GreenBean™ View Post
And you believe that?

If it was electronic some SOB has a new toy
Or that..


I also scheduled daily pickup for the past two months with USPS. Mail woman hasn't picked up a single package yet. Probably waits for the last day to pick them all up in one swoop.


Nothing short of amazing with these people...
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Old 03-31-2012
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hard to believe they are going bankrupt isnt it? esp. with the outstanding customer service they have. sometimes being cheapest doesnt mean its best
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