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  #1  
Old 03-16-2013
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Default Have anyone contacted Amazon When an Account is review

Hi

I do not have an option to appeal since there is no notification to appeal

How long does appeal last for and how has anyone contacted AZ during this review.
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Old 03-16-2013
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Tried contacting in the past - agents have no clue. You just appeal and wait - sometime win, sometimes lose - first account review? What category listing?
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Old 03-16-2013
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Not really. pass the first, i am getting my funds this weekend, so it is not has if the funds are tied up. guess just have to wait...meanwhile i would make more accounts
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Old 03-16-2013
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I will wait (normal is 28 - 30 days)

My own experience is every time I appeal I got suspended and sometime deletion.

Now I just wait and rise all the price of my items so it will not be sold.

Quote:
Originally Posted by eternity4u View Post
Hi

I do not have an option to appeal since there is no notification to appeal

How long does appeal last for and how has anyone contacted AZ during this review.
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Old 03-16-2013
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Quote:
Originally Posted by TonyAlmeida View Post
I will wait (normal is 28 - 30 days)

My own experience is every time I appeal I got suspended and sometime deletion.

Now I just wait and rise all the price of my items so it will not be sold.
this is what I do it ... or I just go to Preferences and set the account to Vacation/Inactive Listings after I sell for a while
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Old 03-18-2013
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Since this account has been in review, i had funds twice transfer in my account.

Third week into review, all i am glad my funds are come...so just wait to see the outcome for the review.
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Old 03-18-2013
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Quote:
Originally Posted by eternity4u View Post
Since this account has been in review, i had funds twice transfer in my account.

Third week into review, all i am glad my funds are come...so just wait to see the outcome for the review.
This never happen to all my account. When it in review, all fund in the reserve balance and not available for withdrawn. They all US account
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Old 03-18-2013
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I think it is the rolling reserve review.
Maybe that is alittle different from the actual review.

Someone can correct me if i am wrong
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Old 03-18-2013
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ive tried contacting before, useless.....amazon trains its employees to be helpless to new sellers having problems
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Old 03-19-2013
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I've contacted them before on one of my accounts with real details. The customer service team had no clue and told me the Review team can be reached by phone only by email.

Just sit back and wait
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Old 03-20-2013
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is rolling reserve different from a account review
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Old 03-20-2013
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Quote:
Originally Posted by eternity4u View Post
is rolling reserve different from a account review
Yes, rolling reserve is similar to PayPals 21 day payment hold, it's something they use with new sellers. It's just until you prove to them that you are the kind of person they want to work with.
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  #13  
Old 03-20-2013
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Thank you

I did pass the account review on this

After two weeks of the review i got this email


The thing i am confused about, is this just a 21 day hold like paypal.
And pretty standard, or is this actually a review


Hello from Amazon.co.uk

We are writing to let you know that we are conducting a review of your selling account. During this review, your funds will be temporarily reserved in your account.

We conduct account reviews in support of our commitment to improving the customer experience. These reviews are intended to ensure the timely shipment of orders and compliance with our selling policies.

Please continue to fill orders and list only items that you are able to ship by or before the promise date.

For information on how you may be able to expedite this review, please search on “Velocity Limits and Account Reviews” in our seller Help.

We will notify you via e-mail when our account review is complete.

We appreciate your patience and cooperation.
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Old 03-24-2013
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Well, pass one review and rolling reserve on one account, was real, and the feedback was not that great...going to let that account sit of awhile now
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Old 03-24-2013
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when you first sign up to amazon there is a 21 day hold which is not a review, it is to protect buyers/amazon from fraudulent sellers. the email you pasted above is a review.
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