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- - Anyone else having a problem refunding a customer on Amazon? (https://www.aspkin.com/forums/amazon/60901-anyone-else-having-problem-refunding-customer-amazon.html)

jeffweico

06-09-2013 01:37 AM

Anyone else having a problem refunding a customer on Amazon?

Is anyone else having a problem issuing a refund on Amazon? One of my customers never received their item and requested a refund. When I try to refund their money, a message pops up saying they are having systems issues and to try again in 15 minutes. But it has been like this for over 24 hours...

GreenBean

06-09-2013 01:47 AM

There were issues on Thursday night/Friday (CST) time.

Was a thread too.

I could not access an account. Kelly441 had similar issues.

Gamefreak

06-09-2013 01:54 AM

have you tried the basics. Logging out and re-logging in? Refresh the page. If nothing contact amazon if the problem persist.

I havent had any problems. I just issued a refund today and one yesterday for the same reason as you.

jeffweico

06-09-2013 04:12 PM

Logging off and on didn't help, but rebooting the computer did. Weird...

GreenBean

06-09-2013 07:47 PM

Quote:

Originally Posted by jeffweico (Post 456836)

Logging off and on didn't help, but rebooting the computer did. Weird...

Murphy's law.

Glad it worked out for you.

:thumb:

rsot	06-10-2013 09:45 AM

Quote:

Originally Posted by Gamefreak (Post 456683)

If nothing contact amazon if the problem persist.

I have tried to e-mail Amazon twice on technical issues in May - got an automatic reply e-mail but no follow-up - this is the trend still?

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