Anyone else having a problem refunding a customer on Amazon?

jeffweico · #1 06-09-2013

Is anyone else having a problem issuing a refund on Amazon? One of my customers never received their item and requested a refund. When I try to refund their money, a message pops up saying they are having systems issues and to try again in 15 minutes. But it has been like this for over 24 hours...

GreenBean · #2 06-09-2013

There were issues on Thursday night/Friday (CST) time.

Was a thread too.

I could not access an account. Kelly441 had similar issues.

Gamefreak · #3 06-09-2013

have you tried the basics. Logging out and re-logging in? Refresh the page. If nothing contact amazon if the problem persist.

I havent had any problems. I just issued a refund today and one yesterday for the same reason as you.

jeffweico · #4 06-09-2013

Logging off and on didn't help, but rebooting the computer did. Weird...

GreenBean · #5 06-09-2013

Quote:

Originally Posted by jeffweico

Logging off and on didn't help, but rebooting the computer did. Weird...

Murphy's law.

Glad it worked out for you.

rsot · #6 06-10-2013

Quote:

Originally Posted by Gamefreak

If nothing contact amazon if the problem persist.

I have tried to e-mail Amazon twice on technical issues in May - got an automatic reply e-mail but no follow-up - this is the trend still?