Account under review within a week

[aleen]

Hi everyone
So last week I made an amazon account using all techniques described in Amazon Ghost but today it hit with an account.
Got email this morning that my accounts is user review. Shall I keep selling or stop it for time being????
Please reply

[GreenBean]

Tell more about the review.

How much had you sold?

What else happened?

[aleen]

I sold just 8 items in a week worth not more than £50.

Dispatched them quickly and provided tracking numbers to my customers.

Is there any chances that this account pass the review?

[GreenBean]

£50 total or per item?

Start chasing for feedback right away.

You need to get some credibility going quickly.

TBF, I do not recall an account going under review for such a low sales figure.

[aleen]

Yes total £50. But I haven't provided them my bank account details yet.
Account has 0 feedbacks. :(

[Phd]

Remember, feedback is one of the top items for a new account.

The usual feedback rate is one in about 10 sales (on average in AZ), so politely chase after the customers for some positive ratings.

But remember, AZ does not like sellers bribing customers for feedback.

[aleen]

So I sold almost 10 items and got 1 positive feedback. Az.de hit with review as well.
Now I'm trying to get more feedbacks. :(

[Freakzilla]

Was .de hit with a review at the same time or later?

Originally Posted by aleen

So I sold almost 10 items and got 1 positive feedback. Az.de hit with review as well.
Now I'm trying to get more feedbacks. :(

[aleen]

Az.de got hit exactly next day. Anything to share??????

[GreenBean]

Linked accounts comes to mind

[aleen]

I also think GB so but az.fr is fine.
Let see :(

[Freakzilla]

I think linked as well.

When my original .co.uk account got suspended, the .de lasted for another few months and then got deleted. The strange thing is I kept getting payouts from .fr for a while after deletion and my products still showed there for months.

[barrycruan]

keep on selling, but nothing big. Feedback really is the be all and end all with a new account under review. If you want to keep it get the feedback.

[aleen]

Hi everyone
Thanks everyone for your help, especially GB, rsot and James.

Ok guys last night I make a little report and also provided a business address to AZ.uk and AZ.de, so AZ.de was reinstated within few minutes but AZ.uk is suspended today.
They are saying that if you want to sell in AZ.uk then you have to provide more information about your business. Anyway now I am in process to get all the information required to AZ.uk.

Anyway I figured it out why account is suspended, 1st I use my other house address which is like 2-3 miles away from my previous address, Secondly I listed almost 4 old items and 92 brand new items.

I'm pretty sure if I had used any other town or city address them i won't be linked.
Any suggestion peeps?

[rsot]

Az.de was reinstated easily - interesting news...if Az.uk wants more information, you must provide it - what exactly do they want?

[slade666]

i just opened a new account with ⊗⊗⊗⊗ details and its also being reviewed, I have sold 4 cheap items so far and have other things listed its only been opened a few days

[metatrade]

Originally Posted by slade666

i just opened a new account with ⊗⊗⊗⊗ details and its also being reviewed, I have sold 4 cheap items so far and have other things listed its only been opened a few days

Did you open it with .DE or.UK ?

[rsot]

Originally Posted by slade666

i just opened a new account with ⊗⊗⊗⊗ details and its also being reviewed, I have sold 4 cheap items so far and have other things listed its only been opened a few days

Have you been listing old things from a previously suspended/deleted account?

[studio]

Well obviously the UK and DE accounts will be linked because they are all part of the Amazon EU marketplace single account.

No way is she linked to any old suspended / deleted accounts because she still has the option of passing the review.

[rsot]

Ok good that you clarified - good luck with the review

[GreenBean]

There are two different users in this topic now.

Dont get confused about what is what.

aleen is the only user talking of amazon uk and amazon de.

slade666 is just talking of 'amazon'

Avoid getting confused.

[aleen]

Greetings from Amazon.

Your selling activity did not pass our review process. As a result, you can no longer sell on Amazon.co.uk and your offers have been removed from that site. A temporary hold has been placed on any funds from your Amazon.co.uk sales.

We encourage you to resolve any pending orders. Any amounts paid for A-to-z Guarantee claims or chargebacks may be deducted from the funds in your account.

Most holds are removed within 90 days, but funds may be held longer. For example, claims or chargebacks on your orders could extend the hold beyond 90 days.

Once the hold is removed, any remaining funds will be available per your settlement schedule. Balance and settlement information will be available in the Payments section of Seller Central. If you have questions about these funds, please write to payments-investigate@amazon.co.uk.

If you would like to sell on Amazon.co.uk, please send us more information about your business. To do so, click the “Appeal” button next to this message on the Notifications page in the Performance section of Seller Central (https://sellercentral-europe.amazon....fications.html).

In your appeal, be sure to include all applicable information listed under the “How to expedite an account review” section of our “Account Reviews” page in Seller Central Help.

Regards,

Seller Performance Team

That's the email I have received yesterday. What documents shall I provide them?