My listing deleted after another seller hijacked it?

[tintin]

Hi all, just hoping someone can shed some light:

I created a listing a 7 months back, with pictures that I took myself.

2 months ago, another seller (who is featured) hijacked my listing using my own pictures etc.

Now all of a sudden, my listing as been deleted. When I tried to relist, it says I can't because the item is restricted, but I still see the other selling the same item using my OWN pictures.

What gives?

Thanks in advance!

[rsot]

He took over and blocked you - he complained on you and now has rights to the photo likely...you need to take the photos and stamp up, watermark or namestamp them.

Time to complain to Amazon - havent had this happen to me on Az but wait for others to comment with process to follow

[TonyAlmeida]

If it is your own list I think you will have a ability to edit it right? Add a bunch of add-on items and let him eat that.

Did your pictures have any watermark on it?

[tintin]

No watermarks :(

[TonyAlmeida]

Have you try to edit the list?

[kockedoff]

Yes op try to edit

[Gizmo]

If your picture has a watermark it is against Amazons rules. Amazon probably wont catch it but another seller can bring it to their attention and then they will remove that image. I had to do this when someone uploaded a photo to the product page that was aftermarket and not name brand. The picture had a watermark on it and was promptly brought down.

[jeffweico]

Is the UPC code registered to you?

[tintin]

NO, UPC code is universal

[tintin]

Can I put my seller name on my pictures?

[rsot]

Why not - if it`s your listing - complain and fight back...will be tough though

[tintin]

Thanks everyone!

Amazon says watermarks are not allowed, so is that different from just putting your seller name on the picture?

Just wondering if that is a fine line to walk?

Also, if pictures are deemed not acceptable, does?

1. Amazon just delete the picture, and the listing is still active without pics?

or

2. Will Amazon delete the listing altoghter?

[jane]

Originally Posted by rsot

Why not - if it`s your listing - complain and fight back...will be tough though

no, i don't think amazon allow you to do that.

[Post Modern Sleaze]

sorry, rewind. Can you share more information regarding the original hijack?

Were any messages swapped between the two sellers?

How long did this take?

What steps occurred to allow your listing to become hijacked?

This is not something I have seen.

regards!

[tintin]

I think I understand what happened.

I originally place the listing in a non-restricted category. He latched on to my listing as another seller of the same item.

He then got approval I guess to list in a restricted category and then my listing as made "inactive" and I could not relist as it was a restricted category.

I am going to try get pre-approval for that category.

I've got over 60 sales and over 10 Positive FB 100% since March 2013, so do you guys think Amazon will trust me now?

[TonyAlmeida]

You didn't answer that have you try to edit that list?

[rsot]

Originally Posted by tintin

I think I understand what happened.

I originally place the listing in a non-restricted category. He latched on to my listing as another seller of the same item.

He then got approval I guess to list in a restricted category and then my listing as made "inactive" and I could not relist as it was a restricted category.

I am going to try get pre-approval for that category.

I've got over 60 sales and over 10 Positive FB 100% since March 2013, so do you guys think Amazon will trust me now?

Hard to say but you do need to get in contact with Az immediately to get back and get at this other seller if he is the culprit

[tintin]

Originally Posted by TonyAlmeida

You didn't answer that have you try to edit that list?

Sorry. No, I can't even edit the listing any longer. It just keeps saying the listing is restricted.

[tintin]

Originally Posted by rsot

Hard to say but you do need to get in contact with Az immediately to get back and get at this other seller if he is the culprit

I agree, but am afraid to draw attention to myself. What I've learned from this forum is to keep a low profile and rather let it go than contact AZ or Ebay support/personnel

[rsot]

True point tintin but if it`s a major source of revenue for you...you might have to fight

[GreenBean]

Not read all the thread yet

Tintin can you not get your own UPC

Step one there

[tintin]

Originally Posted by GreenBean™

Not read all the thread yet

Tintin can you not get your own UPC

Step one there

GreenBean: Get my own UPC?
I can do that? Replace it with the current UPC code on the product?

Thanks!