| tmastermind | 10-08-2013 06:22 AM |
Re: Weird amazon message about review and suspension at same time
Quote:
Originally Posted by jeffweico
(Post 492855)
My best advice for dealing with Amazon is to always give them ONLY what they are asking for. NEVER ELABORATE unless they ask you to. It is like testifying in court - any extra information you give them can only be used against you.
Also, never use any type of humor when giving them a business plan. Be apologetic for any problems and prepare a reasonable plan so that it does not happen again. Of course, this applies to customer service, shipping issues, possible mis-described condition of used items, etc. If they suspect you are selling counterfeits, or that it is a stealth account, then nothing you do will help, the account is toast.
| It was a professional list of purely what they wanted from business info list. In between the appeal I even managed to get 10 extra 5/5 glowing feedback. No humour was put in it. It was a proper good appeal that I took my time to go over with a fine tooth comb, even got GBs' approval on it but just like anything Amazon are fickle, because I sold too much in one week they got rid of me. Just the way AZ run...
Next time I intend to control more of what sells in any given week or rather react more quickly to stop the sales (I just missed out due to a weekend away) I also intend not to appeal and just let it go the course. | 
