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For an account a year old, should feedback be concerned?
 

My metrics are good and feedback is great. But my percentage is about 7% now. Should I be concerned if the account is a year old? Does Amazon care that much after a point?

Re: For an account a year old, should feedback be concerned?
 

Percentage of what is 7%? Positive feedback? That's awful. And yes AZ always cares about your metrics. Same applies whether your account is 1 year or 10 years old.

Re: For an account a year old, should feedback be concerned?
 

7% of buyers leaving feedback which is 100%

Re: For an account a year old, should feedback be concerned?
 

If they all 100% then nothing to worry about.

I have an account sold almost 200 items now (around 9 months) and no feedback at all. I mean NONE :)

But the account is all green and everything is good. :)

Re: For an account a year old, should feedback be concerned?
 

The only thing you need to be concerned with is your ODR. Feedback above 90% is normally fine so yours at 100 is great.

After the first year or so volume of feedback received is not massively important, just look after your ODR and you should be fine.

Re: For an account a year old, should feedback be concerned?
 

If should always be a concern unless you have been through several reviews.

Re: For an account a year old, should feedback be concerned?
 

any review will be odr based and not just feedback. Look after the odr and the feedback will take care of itself, hence amazons focus on it.

Re: For an account a year old, should feedback be concerned?
 

As people say, the metrics remain good you will have no problems.But amazon never stop checking or should I say the robots...

Re: For an account a year old, should feedback be concerned?
 

I just started amazon its my real account , I'm so tied up with all my ebay/ Paypal but thought I try and all my metrics are perfect everything green 100% Feedback but out of 55 items sold 4 positives 4 total feedback

I actually like that coming from ebay where everyone is feedback crazy and u can have 4 neg. and 220 positives and ur approaching danger cause of mostly nutty buyers I hate the feedback system ,so I enjoy that on amazon

Re: For an account a year old, should feedback be concerned?
 

Depending on what sort of items you are selling, then you might want to place a card in the package asking customers for a positive feedback if they are satisfied.

Re: For an account a year old, should feedback be concerned?
 

Do you find a bump in your feedback from these cards. Most people just chuck them I think. What percent of your total orders have feedback?

Re: For an account a year old, should feedback be concerned?
 

I have only started testing this out last week, so I have yet to see any improvement. I started out at about 10% feedback, but I think now I might be at about 5% (im not sure how many total orders I have had)

But I figured it cant hurt. I also put my contact information on there asking people to contact me for any sort of issue. I figured this would prevent people from automatically leaving negative feedback or opening up a claim.

Re: For an account a year old, should feedback be concerned?
 

Yeah I agree can't hurt. From my experience and others the average rate of feedback received is about 10%

Re: For an account a year old, should feedback be concerned?
 

Oh the nuts are on AZ as well, just wait. Today I get a negative from a guy because he had to sign for a package worth $250. He was never home when they came so he got annoyed that he had to go pick it up. You can do everything right and then some - if some jerk is having a bad day you can easily wind up being their punching bag.

Re: For an account a year old, should feedback be concerned?
 

Don't leave any reference that you a website etc on any info you place in the packages. Amazon will suspend you for soliciting.