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-   -   Amazon Account Dispapeard Weird Message HelP! (https://www.aspkin.com/forums/amazon/66759-amazon-account-dispapeard-weird-message-help.html)

shalomcity 11-06-2013 01:57 AM

Amazon Account Dispapeard Weird Message HelP!
 
Hello from Amazon.

We closed your account because we believe that you registered a compromised credit card to your seller account to issue undue refunds for orders you placed using other Amazon buyer accounts.

Due to the proprietary nature of our business, we do not provide details on our investigation methods.

If we determine that a seller account has been used to engage in fraud or other illegal activity, we may permanently withhold remittances and payments. In accordance with this policy, we do not plan to transfer any funds to you.

To learn more about this policy, please search “When will I be paid” in seller Help.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com










What does this mean? It was a ghost account. What should I do? I was scheduled to get a payment and had a disbursement two days prior then boom today. Will I still get the disbursment?

roberto 11-06-2013 11:59 AM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Kelly also had same issue. Seems this is new issue. They will ban you if you use prepaid cards ;(

Then they will lie and say its a stolen card.

Prepaid cards are totally risky, they will keep your money if they find out these days it seems

Kelly441 11-06-2013 03:13 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Quote:

Originally Posted by roberto (Post 501010)
Kelly also had same issue. Seems this is new issue. They will ban you if you use prepaid cards ;(

Then they will lie and say its a stolen card.

Prepaid cards are totally risky, they will keep your money if they find out these days it seems



No, mine said I was using a stolen credit card to make purchases on my Amazon seller account. This one is different and very specific.

Phd 11-06-2013 03:57 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
If the disbursement was 2 days prior, you should receive it.

Do not try to read AZ email note for note. They are too generic in their emails. And the reason they usually give is not always the right reason.

Their game, their rules. If you try to hold onto the ball, they say you can't play anymore.

roberto 11-07-2013 04:23 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Quote:

Originally Posted by Kelly441 (Post 501090)
No, mine said I was using a stolen credit card to make purchases on my Amazon seller account. This one is different and very specific.

compromised=stolen

Phd 11-07-2013 04:27 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Is it possible the used card is registered to someone or something different (name, address) than your AZ account.

If that doesn't match, could be the reason they are saying 'compromised'

Kelly441 11-07-2013 06:47 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Zip code was the same as my Amazon account info. Vanila Visa only allows zip , no name. I think the problem is I moved to quickly to setup this account, sent in too much product to start. I did that with account I started in March but this is November and AZ accounts our harder to keep with Christmas coming up.

roberto 11-07-2013 07:22 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Quote:

Originally Posted by Kelly441 (Post 501473)
Zip code was the same as my Amazon account info. Vanila Visa only allows zip , no name. I think the problem is I moved to quickly to setup this account, sent in too much product to start. I did that with account I started in March but this is November and AZ accounts our harder to keep with Christmas coming up.

Adding to many products is not issue. Adding same products as previouslly banned account is

Kelly441 11-07-2013 07:44 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
But everything else was different. So you are saying that if an account gets deleted, it's Amazon's policy to delete any account who try to sell that same product? You may be right

roberto 11-07-2013 08:54 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Quote:

Originally Posted by Kelly441 (Post 501493)
But everything else was different. So you are saying that if an account gets deleted, it's Amazon's policy to delete any account who try to sell that same product? You may be right

if >50% is same, and # items > 20. then yes your gonna get banned

Kelly441 11-07-2013 09:03 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Had over 20 items and only this one was the same

Know these items I did not actually have, I just said I had them and marked them up high enough not to sale but not too high, I also said I had a large amount of them. Now this one item I was selling was FBA so that is probably why.

roberto 11-07-2013 10:56 PM

Re: Amazon Account Dispapeard Weird Message HelP!
 
Quote:

Originally Posted by Kelly441 (Post 501505)
Had over 20 items and only this one was the same

Know these items I did not actually have, I just said I had them and marked them up high enough not to sale but not too high, I also said I had a large amount of them. Now this one item I was selling was FBA so that is probably why.

if one same then not a problem

barrycruan 11-08-2013 12:06 AM

Re: Amazon Account Dispapeard Weird Message HelP!
 
It would be great if people could stop deciding amazon have a new policy based on one or two experiences, the amount of scare mongering in this thread is crazy,

Amazon will not suspend your account for one product that is the same when the other 19 are different to a precious account. There is no exact figure or percentage that is known but amazon clearly do link accounts through products sold.

Also One or two people have had trouble with pre-paid cards. This does not mean amazon are banning every account. I have not had a single problem with 3v, Roberto i understand you have but some of the stuff you have been saying is just plain ridiculous.


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