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  #1  
Old 11-06-2013
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Default Amazon Account Dispapeard Weird Message HelP!

Hello from Amazon.

We closed your account because we believe that you registered a compromised credit card to your seller account to issue undue refunds for orders you placed using other Amazon buyer accounts.

Due to the proprietary nature of our business, we do not provide details on our investigation methods.

If we determine that a seller account has been used to engage in fraud or other illegal activity, we may permanently withhold remittances and payments. In accordance with this policy, we do not plan to transfer any funds to you.

To learn more about this policy, please search “When will I be paid” in seller Help.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com










What does this mean? It was a ghost account. What should I do? I was scheduled to get a payment and had a disbursement two days prior then boom today. Will I still get the disbursment?
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  #2  
Old 11-06-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Kelly also had same issue. Seems this is new issue. They will ban you if you use prepaid cards ;(

Then they will lie and say its a stolen card.

Prepaid cards are totally risky, they will keep your money if they find out these days it seems

Last edited by roberto; 11-06-2013 at 01:02 PM.
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Old 11-06-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Quote:
Originally Posted by roberto View Post
Kelly also had same issue. Seems this is new issue. They will ban you if you use prepaid cards ;(

Then they will lie and say its a stolen card.

Prepaid cards are totally risky, they will keep your money if they find out these days it seems


No, mine said I was using a stolen credit card to make purchases on my Amazon seller account. This one is different and very specific.
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Old 11-06-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

If the disbursement was 2 days prior, you should receive it.

Do not try to read AZ email note for note. They are too generic in their emails. And the reason they usually give is not always the right reason.

Their game, their rules. If you try to hold onto the ball, they say you can't play anymore.
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Quote:
Originally Posted by Kelly441 View Post
No, mine said I was using a stolen credit card to make purchases on my Amazon seller account. This one is different and very specific.
compromised=stolen
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Is it possible the used card is registered to someone or something different (name, address) than your AZ account.

If that doesn't match, could be the reason they are saying 'compromised'
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Zip code was the same as my Amazon account info. Vanila Visa only allows zip , no name. I think the problem is I moved to quickly to setup this account, sent in too much product to start. I did that with account I started in March but this is November and AZ accounts our harder to keep with Christmas coming up.
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Quote:
Originally Posted by Kelly441 View Post
Zip code was the same as my Amazon account info. Vanila Visa only allows zip , no name. I think the problem is I moved to quickly to setup this account, sent in too much product to start. I did that with account I started in March but this is November and AZ accounts our harder to keep with Christmas coming up.
Adding to many products is not issue. Adding same products as previouslly banned account is
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

But everything else was different. So you are saying that if an account gets deleted, it's Amazon's policy to delete any account who try to sell that same product? You may be right
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Quote:
Originally Posted by Kelly441 View Post
But everything else was different. So you are saying that if an account gets deleted, it's Amazon's policy to delete any account who try to sell that same product? You may be right
if >50% is same, and # items > 20. then yes your gonna get banned
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Had over 20 items and only this one was the same

Know these items I did not actually have, I just said I had them and marked them up high enough not to sale but not too high, I also said I had a large amount of them. Now this one item I was selling was FBA so that is probably why.
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Old 11-07-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

Quote:
Originally Posted by Kelly441 View Post
Had over 20 items and only this one was the same

Know these items I did not actually have, I just said I had them and marked them up high enough not to sale but not too high, I also said I had a large amount of them. Now this one item I was selling was FBA so that is probably why.
if one same then not a problem
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Old 11-08-2013
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Default Re: Amazon Account Dispapeard Weird Message HelP!

It would be great if people could stop deciding amazon have a new policy based on one or two experiences, the amount of scare mongering in this thread is crazy,

Amazon will not suspend your account for one product that is the same when the other 19 are different to a precious account. There is no exact figure or percentage that is known but amazon clearly do link accounts through products sold.

Also One or two people have had trouble with pre-paid cards. This does not mean amazon are banning every account. I have not had a single problem with 3v, Roberto i understand you have but some of the stuff you have been saying is just plain ridiculous.
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