Seller un-support

[Phd]

Forgot that when you start an account as Individual, then switch to Pro, you still don't get customer phone #.
So I emailed CS to ask why no phone #'s. The response. It's customer choice to not display phone numbers.
Glad their site is not going downhill as fast as their customer service skills.
Long live the AZ flunkeys!!!!!

[GreenBean]

Seems the telephone service is a major weak link for companies.

[zoneout]

What do you expect? It's minimum pay for minimum work.

[Phd]

Anyone had success in getting phone #s back after the switch of accounts?

[TonyAlmeida]

If you ship the item via FedEx you will see customer's phone number

[Phd]

Originally Posted by TonyAlmeida

If you ship the item via FedEx you will see customer's phone number

In Canada, it's just Soooo much cheaper with Canada Post.

Thanks Tony

[user3657]

Dont know about Seller support but at least on the buying side the reps flat out lie to "please" you. I have found they dont do what they always say...

[GreenBean]

I do not think this is exclusive to amazon, ebay or paypal.

General trend of lip-service from many companies.

[Phd]

Got a surprise yesterday. I asked again (on the same case) about the phone #s saying that every order has yet to display a phone #.
I found a smart rep.
He apologized for the dumb answer the first time AND reset the acct so the phone #s will show up.
WOW!!!!!