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Re: Amazon debited my bank!!
 

So what should I do? Call the bank and have them reverse the charge and then close the account?

Help!

Re: Amazon debited my bank!!
 

You can not CLOSE your bank account till the investigation completed

Re: Amazon debited my bank!!
 

OK... You read SECTION 2 of the participation agreement where it only talks about fees being charged to a debit or credit card. But you have to read the ENTIRE AGREEMENT. Here is where they reserve the right to go after your bank account, it is in SECTION 5, SUBSECTION K:

We reserve the right to seek reimbursement from Seller if we, in our sole discretion, decide to reimburse Buyer under the terms of the Amazon.com A-to-Z Guarantee, provide a refund to Buyer if Seller cannot promptly deliver the goods, discover erroneous or duplicate transactions, or receive a chargeback from Buyer's credit card issuer for the amount of Buyer's purchase from Seller. We may obtain reimbursement of any amounts owed by Seller to Amazon by deducting from future payments owed to Seller, reversing any credits to Seller's Account, charging against gift certificates held in Seller's GC Account (if any) that were purchased with Payment Transaction funds, charging Seller's credit card, or seeking such reimbursement from Seller by any other lawful means. You authorize us to use any or all of the foregoing methods to seek reimbursement, including the debiting of your credit card or checking account.

I'm sorry, I know this is not the answer that you WANTED, but it is REALITY.

Re: Amazon debited my bank!!
 

Thank you for the information. So disputing it with my bank would be the best course of action?

Thanks.

Re: Amazon debited my bank!!
 

You can TRY disputing it with your bank. What they will do depend on THEIR rules and agreements with you. In my experience, many banks don't like to reverse these transactions. But maybe some will.

Re: Amazon debited my bank!!
 

If you actually owe Amazon this money then I would just paid it

Was the $400 a refund given by Amazon to a customer of yours?

Re: Amazon debited my bank!!
 

It was a stealth account I had dumped after I shipped product/account went under review. Now apparently the account is negative, so I'm assuming the buyer was refunded through an A-Z claim.

This is such bs..

Re: Amazon debited my bank!!
 

You might want to consider selling low cost items only on new accounts. That is what I do. When the account becomes more solid, then I start listing the more expensive stuff. That way, if the account is deleted, or if there are customer issues, I am not out a large sum of money.

Re: Amazon debited my bank!!
 

So was the charged paid by the bank or not? Amazon can charge your account and your account will show a negative balance but you have to see if it was actually paid by the bank. If it wasn't you just have to worry about an overdraft charge.

Re: Amazon debited my bank!!
 

You bank won't reverse the charge after midday on the day of the debit. You can dispute the the charge after this but how, what reason. You have no grounds to dispute this as amazon have acted within there terms. Just pay the bank $400 and move on. That's life buddy. Just look forward and make the money back.

Re: Amazon debited my bank!!
 

I don't get it I have seen people owing amazon $2000-$3000 and never heard of any one ever reported their bank been debited. I have a account with -130, just today I got a email saying you owe us money from amazon but no debit... How can this be just one time..? Can any one else report the same experience with amazon ever, where their bank account was debited ?

Re: Amazon debited my bank!!
 

The bank will either read the amazon T&S or have a good idea of what they are.

Are you sure you want the bank to turn around and start thinking FRAUD


What is even more BS is that you do not even know the source of the negative balance yet are thinking of claiming....

Find out all the info and do not assume you are in the right.

Sad fact of business.