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-   -   Longer A-Z claim time for international orders? (https://www.aspkin.com/forums/amazon/72938-longer-z-claim-time-international-orders.html)

Gamefreak 04-26-2014 10:54 PM
Longer A-Z claim time for international orders?
 
So i sold something to a "international" buyer FBO shipping address december 15th and today i received an A-Z claim for that order. WTF i thought claim period was 60 days.

Is it longer for international orders?

zoneout 04-27-2014 01:05 AM
Re: Longer A-Z claim time for international orders?
 
It's 90 days from the delivery date.

MICKY H 04-27-2014 01:54 AM
Re: Longer A-Z claim time for international orders?
 
a-z has always been 90days from order. But this well outside this time scale. Appeal the a-z stating the 90 days rule.

JasonLong 04-27-2014 03:30 AM
Re: Longer A-Z claim time for international orders?
 
I do remember that they can file a claim even over 90 days. Which I have had before .

JamesNorth101 04-27-2014 04:25 AM
Re: Longer A-Z claim time for international orders?
 
Quote:
Originally Posted by Gamefreak (Post 548706)
So i sold something to a "international" buyer FBO shipping address december 15th and today i received an A-Z claim for that order. WTF i thought claim period was 60 days.

Is it longer for international orders?
Which country was this buyer based in?

Gamefreak 04-27-2014 11:59 AM
Re: Longer A-Z claim time for international orders?
 
fbo military address

rsot 04-27-2014 12:44 PM
Re: Longer A-Z claim time for international orders?
 
Fpo Apo would be allowed 90 days

Gamefreak 04-27-2014 01:54 PM
Re: Longer A-Z claim time for international orders?
 
december 15th rsot we are in april now. end of april i might add

eBay King 04-27-2014 11:39 PM
Re: Longer A-Z claim time for international orders?
 
Appealing the A-Z would be worth doing.

Bad how Amz are allowing a buyer to damage a sellers' account by giving the option to open an A-Z claim which is outside of 90 days.

zoneout 04-28-2014 11:56 PM
Re: Longer A-Z claim time for international orders?
 
I am fairly certain it goes by delivery date since theoretically if mail service is slow then buyer might not have ample time to inspect the goods. This could happen if package gets stuck in customs for example.


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