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New Account Under Review and Selling Priviledge Removed at the Same Time
 

Hi everyone,

I opened up a new stealth account. Right when it was opened, I got an Amazon message say it is currently under review. The message is as follows:

"Dear Seller,

Thank you for your interest in selling on Amazon.com. Your request is currently under review. We will send you an email message once our review is complete. There is no need to appeal this action.

We appreciate your cooperation and thank you for selling on Amazon.com.

Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com"

However, at the same time, a have an alert on the seller central frontpage saying that they have suspended my account. I did not get any message or email saying this however, only the "under review" one at the top.

Does anyone have any similar experience? Is my account already dead or is it possible that it would pass the review and allow me to sell? If so, how long would the review take?

Thank you so much for your help.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Can you tell us the steps you used to create this stealth account.. Because it definitely sounds like you were linked.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

I used a new PC, IP, phone number, card, email, all new credentials.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

'duck

Been a lot of these in the past weeks. The user Gamefreak made the observation that
amazon is doing its usual trimming in preparation for the holidays.

That said, may I ask a few questions more,please.

What address? In or near any other suspended account.

IP vastly different from any you may have used before?

What card did you use?

Were the listed items totally different to others on previous accounts?

Let's hope we can get to the bottom of your issue.

:welcome;

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

In the past I opened account with no problems (until March this year).

In May everytime I create accounts they ask a lot before the account has selling priviledge reinstated, the latest messages:

Hello from Amazon.

It is standard procedure for Amazon to review new selling accounts. Your account is currently under review.

The following information will be needed for our review and it may take up to 10 days after the information is received for us to complete our review.

1. Current retail or online sales channels including links to selling pages. (If applicable)
2. Your business name and a detailed explanation of your business including your source(s) of inventory.
3. If you intend to sell internationally recognized branded products – please submit proof of authenticity or distribution authorization. (If applicable)
4. If you intend to sell products that have a safety component, including any toys or electrical devices – please submit any relevant safety testing certification that you may have (e.g., Underwriter
Laboratories, CE Marking, etc.). (If applicable)
5. Please list the products that you plan to offer on your account.

Please e-mail us at --- to provide us with the above information regarding your seller account.

We will evaluate the information that you provide to us and will respond accordingly. You will be notified via e-mail when our account review is complete.

Regards,

Seller Performance Team

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@invince

You made a business account? Had you done that previously?

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

It's a personal account this time. But both personal and business account has the same problem, at least in HK and China.

I've made personal & business accounts previously with no problems.

Nearly all accounts have to undergo this review before any selling privilege.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

What kind of phone number? I mean source provider.

What kind of card?

Report back with the message seen after 24 hours...if no change, you are likely linked.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Hi ,
To answer your questions:

What kind of phone number?
I used a US Skype number.

What kind of card?
I used an AVS card provided from an authorized seller here on Aspkin.

Thanks

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

bangduck

What about the address and IP info?

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

The address is a new one never used on Amazon. The IP is from a new VPS.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@ op you need to reply to the email you received from Amazon stating the account is on review.

If you received no message to your personal email stating that you are blocked then this could be an error message.

Happened to me previously. They sometimes error on the caution of side to protect their customers.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@Bangduck, you used new user account? Amazon is a tricky beast for stealth - the Ghost guide covers this

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

As I understand. This is just one type of the review. I got it in the pass. With this type of review you can't list anything, you can sale anything and you have a notification in your seller page as suspended.

Just let the account sleep for 28 days and it should be OK

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Yes as TonyAlmeida says its under review and they have put the alert for suspension to temporarily suspend you from selling.

In the meantime chase up feedbacks.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

mufc365, how can you chase feedbacks when he has listed nothing............

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Micky, I used to let the account rest for 28 days

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

When I opened my stealth Amazon account, I sold paperback books from around for the house for a penny plus shipping, got feedback, and waited 2 months before listing anything else. Worked great.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@ Micky H/Bangduck apologies my mistake.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

As previously stated i find if you open multiple accounts in one go and let them sit for while when you come back to use them they are more likely to pass a review.

I think this is because of the longevity of the accounts rather than a newbie.

The only downside is this new identity malarkey has put a spanner in the works!

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@mufc365

it's because scammers started creating new accounts on Amazon a while back and listing big ticket items they did not have, then taking the money and running.

I know, because I reported tons of these scammers when I noticed them while shopping for a particular camera I wanted.

Then Amazon started doing this rolling reserve thing, then they got even stricter. As usual, a couple scammers make it harder for everyone else.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Ovidiu is this the same for Amazon US or just UK?

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Ive seen this same issue with my accounts.6 accounts in the 28 day review.
I usually let the account rest for 28 days but this time 1 of the accounts went in 28 day day review and then came out and then went into review again after 3 days after coming out from review.ofcourse i appealed telling them that i just came out from a review and explained everything and its now good
but 3 of my accounts are showing wierd reviews.they send an email that its in 28 day review and then 3 days later i get the same email again and then 4 days later (7 days from original email) i get another email for 28 day review.meaning 1 account 3 28 day review messages within 7 days.very strange

the old accounts made before april have no issues.these issues are only in the recent accounts.maybe its some policy change.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@mufc365

I noticed it in the US, but there's honestly no reason why they wouldn't try it in the UK, with a subsequent push back by Amazon UK.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

No problem,,,,

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

I am the exact same thing. What doesit mean? Review starting over and over again?

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Thank you all for your advice and feedback . As of now , my account is still the same as when I started this post. No new message from Amazon.

So now I have two options: either to wait 28 days until Amazon may (or may not) pass my review, or to email Amazon .

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@alim

Its very frustrating when Amazon keeps reviewing your account over and over again when they have just done one previously. I have had that happened before with my older account too.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Just appeal the review, always works for me anyway....

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

I have an Amazon account established in 2007. I just recently started selling trademark auto parts and they asked me the same exact questions. I emailed them everything they needed, along with my PhotoBucket online Album which had the pictures of my items, and other business documents. They took about two days to review my documents, then granted me selling privileges. I am now selling around $150 daily with no problems whatsoever. This is my 5th month selling on Amazon. Hope this helps. Best wishes.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

@alim I know what you mean but just ensure all your metrics are with a green tick and meet amazons expectations.

As you become more established these reviews will become less frequent.

They just do this in order to protect their customers so they are very cautious in ensuring they only allow the best traders to sell on their site.

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

yea i understand.2 of them came out of review.hoping the 3rd one comes out before 28days

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Update : I got a new message from Amazon asking me to provide information. Heres what I got:

Hello from Amazon.

It is standard procedure for Amazon to review new selling accounts. Your account is currently under review.

The following information will be needed for our review and it may take up to 10 days after the information is received for us to complete our review.

1. Current retail or online sales channels including links to selling pages. (If applicable)
2. Your business name and a detailed explanation of your business including your source(s) of inventory.
3. If you intend to sell internationally recognized branded products – please submit proof of authenticity or distribution authorization. (If applicable)
4. If you intend to sell products that have a safety component, including any toys or electrical devices – please submit any relevant safety testing certification that you may have (e.g., Underwriter
Laboratories, CE Marking, etc.). (If applicable)
5. Please list the products that you plan to offer on your account.

Please e-mail us at seller-performance-preapprovals@amazon.com to provide us with the above information regarding your seller account.

We will evaluate the information that you provide to us and will respond accordingly. You will be notified via e-mail when our account review is complete.

Regards,

Seller Performance Team
Amazon.com
https://www.amazon.com

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Has anyone got this message before and passed?

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

This is a pretty standard request, if you have the info send it. If not you will just have to wait and see

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Quite common message as MicKy indicated - I have passed this review before...and have failed other times even with a reply

Re: New Account Under Review and Selling Priviledge Removed at the Same Time
 

Yep and still selling

:thumb: