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Old 10-19-2008
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Question Suddenly 3+ old good accounts blocked - "billing address does not match bank info"

I'm talking about Amazon. If you are not interested in Amazon I would still suggest you read since they probably work the same way as eBay. I was on selling for months now and all of a sudden I could not log in to 3 accounts. I did not try to log in to my other accounts in case I might somehow have linked them myself but I am seriously puzzled as to what may have happened.

All of a sudden I could not even log in on the website on these 3 accounts. You would think that you would get some kind of a suspension or "on hold message" but nothing. When I try to log in - it says "invalid login" as if I had never even signed up!
I have not been getting linked for months now and have been successfully selling and making withdrawals - so you know I know the basics of how to stay stealthy and am not making stupid mistakes: new ip, cookies cleared, I don't even use flash, etc.. I called Amazon customer service and they said that this account is blocked because "billing address did not match bank information". I asked them billing address did not match my bank information where I withdraw my Amazon Payments funds or my CC bank billing information since the accounts are registered all over the country.

I am thinking they are probably comparing the giftcard billing address I provided to the address you real bank account has. Could the bank have given them the name of the account holder. Is that how they might have linked them? Also, all these 3 accounts were in different banks. The giftcards all had different billing addresses.

Or is it a new capability Amazon recently may have gotten to check addresses and I am just one of many that did not have their billing address matching the real bank account under an assumed name?

The customer service rep didn't know anything about anything and said she forwarded info to an account specialist.

At first I thought I might have gotten a trojan and somebody hijacked my accounts, changed my e-mail addresses on file with amazon, and that's why I couldn't log in to any of them. Then I thought well if so, I should have gotten a change of e-mail address notification in my gmail, but nothing there. I then thought that maybe the hacker if having used a keylogger would have had access to my gmail accounts and have deleted the change of e-mail notification and checked trash, it was empty. Then I called customer service and they said the account was on hold. I asked the cust service rep if there had been any new listings for sale since I have not been able to get on to see if it was a hijacking but she apparently could not get past the "account on hold" screen and could not tell me.

What do you think could have happened? Or am I missing something and your bank registration address has to match your giftcard address?

Last edited by (|-|4/\/\3L30|\|; 10-19-2008 at 08:48 AM.
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Old 10-19-2008
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Where are you banking?
If you are using ING I have heard through the grape vine that there were issues with that bank and eBay/Paypal accounts.
But I have no personal experience I can speak of with ING.

Personally... My Amazon account is still running strong.
My bank details do not match my Amazon details.
My bank accounts are set up online through Bank Of America.
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Old 10-19-2008
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Well one of the accounts was with BoA like you too, and the other 2 were with local banks. I thought maybe if the amazon account was registered in a different state from where these local banks do business that might have had something to do with it.
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There was a chameleon on another board that was LE. Off topic
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