email from Amazon
I got this message from amz today, I cannot provide invoices as I am buying off ebay and amazon to resell on amazon (bought under my banned info)...
my account is not banned at the moment (only the listing in question is blocked since few days now), I am hoping to make it to next pay out which is Oct 5th (I have stuff in FBA and will be able to sell all before that)... what should I do ? should I just wait it out till Oct 5th ... or try emailing them some invoices (i can work on those)..... they didn't give me any time frame to provide invoices.... I don't want to lose this account before the next payout... help please !!!!
amz email:
Hello,
We are conducting a review of your selling account. To complete our review, we need to verify your inventory of these items:
ASIN: XXXXXXXXX
Title: XXXXXXX
Please reply to this message with this information:
- Copies of your purchase orders, receipts, or invoices
- Your distributor’s or supplier’s contact information (name, phone number, address, etc.)
You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents.
Account reviews support our commitment to improving the customer experience. These reviews are intended to ensure the timely shipment of orders, compliance with our selling policies, and the mutual success of buyers and sellers in the Amazon Marketplace.
Thank you for selling on Amazon.com.
Regards,
Seller Performance Team
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