Hi everyone,
I just received the following message today from Amazon and my selling privileges were removed:
Hello,
We are writing to let you know we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your Marketplace Payments account. Any new selling accounts you open will be closed.
We took this action because it has come to our attention that you have listed items that may be in violation of our policy against intellectual property infringement.
We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your Marketplace Payments account.
After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write to
payments-funds@amazon.com.
If you would like to appeal this decision, please visit the Notifications page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (
https://sellercentral.amazon.com/gp/...fications.html). For information on creating an appeal, search on “Appeal the Removal of Selling Privileges” in seller Help.
Regards,
Seller Performance Team
Amazon.com
http://www.amazon.com
The account is a relatively new account and I just started listing several days ago. I don't know which item(s) they are referring to ,so I have no idea on which item(s) to provide evidence for , or based on what evidence they used to make this conclusion. So I have no idea on how to go about this. Ironically , most of the items I am not even selling. I listed them because I am also listing some same items from a previously suspended account.
Has this happened to anyone before? If so , how were you able to appeal and get it reinstated?
Thank you for your help!