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- Amazon
( https://www.aspkin.com/forums/amazon/)
| Kelly441 | 11-03-2014 07:30 PM | 4 suspended accounts in 2 days 4 accounts that were solid for a year were suspended within a couple of days. I think Amazon is cleaning house before the Christmas rush. Is it too late to create new accounts for Christmas or should I just wait till the new year? |
Re: 4 suspended accounts in 2 days I've lost two in the past week. Both were over 2yrs old. |
| Kelly441 | 11-03-2014 07:49 PM | Re: 4 suspended accounts in 2 days sorry
were there any negative feedbacks about cakes? Over the past year I had negative feedback about cakes, I think they were competitors. The items were blocked, but the accounts never got suspended until now Quote:
Originally Posted by trig
(Post 604734)
I've lost two in the past week. Both were over 2yrs old. | |
Re: 4 suspended accounts in 2 days Quote:
Originally Posted by Kelly441
(Post 604738)
sorry
were there any negative feedbacks about cakes? Over the past year I had negative feedback about cakes, I think they were competitors. The items were blocked, but the accounts never got suspended until now | Just had the same thing happen. No feedback or emails about phakes, no item blocks, just the 90 day wait email.
Would love to know if sending invoices in on the appeal would work at this point. |
| imboxsy | 11-03-2014 07:56 PM | Re: 4 suspended accounts in 2 days Kelly,
Whats your set up? Something has linked you. Either amazon has new technology or you slipped up somehow. |
| Kelly441 | 11-03-2014 07:58 PM | Re: 4 suspended accounts in 2 days Well they said the suspensions were for suspected counterfeits. However, the suspension emails were sent at the same exact time so I think they were linked. My only slip up would be selling items on another account soon after the items were blocked on another account. All other stealth procedures followed to the T. |
| Kelly441 | 11-03-2014 07:59 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by Phd
(Post 604739)
Just had the same thing happen. No feedback or emails about phakes, no item blocks, just the 90 day wait email.
Would love to know if sending invoices in on the appeal would work at this point. |
what was the reason for suspension? |
| imboxsy | 11-03-2014 08:07 PM | Re: 4 suspended accounts in 2 days Few questions
1. What type of product?
2. Are you using the same ASINs?
I ended up using new UPCs for the same type of product right after an account was suspended for phakes. This was about two weeks ago and i haven't had a problem yet. |
| user3657 | 11-03-2014 08:08 PM | Re: 4 suspended accounts in 2 days try a new account but dont sell this item and start very slow. |
| Kelly441 | 11-03-2014 08:14 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by imboxsy
(Post 604745)
Few questions
1. What type of product?
2. Are you using the same ASINs?
I ended up using new UPCs for the same type of product right after an account was suspended for phakes. This was about two weeks ago and i haven't had a problem yet. | Same exact listing. Like I said though everything totally different. It's just selling the same item on a different account too soon after its blocked on the other account. Lesson learned. Also, I think it's the time of year and Amazon is cleaning house. I have been doing this the entire year with no issues until now |
| imboxsy | 11-03-2014 08:14 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by user3657
(Post 604746)
try a new account but dont sell this item and start very slow. |
Well they were old matured accounts anyway. Highly doubt what he did over a year ago effected this |
Re: 4 suspended accounts in 2 days Quote:
Originally Posted by Kelly441
(Post 604744)
what was the reason for suspension? | 1 account. Selling phakes is the reason they sent (have invoices to disprove). Have 2 other accounts still standing but very young. Those accounts are stealth and created after AZ put the restricted categories into effect.
Most of our products have been in home and health care. |
| Kelly441 | 11-03-2014 08:16 PM | Re: 4 suspended accounts in 2 days Sounds like a competitor may have bought your item and then complained to Amazon you were selling cakes. What are the restricted categories right now? And they are only seasonal for Christmas right? |
| imboxsy | 11-03-2014 08:21 PM | Re: 4 suspended accounts in 2 days Whats the point of having 4 accounts selling the same ASINs? Why not segregate them between the 4?
For example, if you had 100 products, split 25 products in each one instead of 100 products in all four. Not doing so creates a very distinct similarity between the accounts. |
| imboxsy | 11-03-2014 08:22 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by Kelly441
(Post 604751)
Sounds like a competitor may have bought your item and then complained to Amazon you were selling cakes. What are the restricted categories right now? And they are only seasonal for Christmas right? | http://www.amazon.com/gp/help/custom...odeId=14113001 |
| Kelly441 | 11-03-2014 09:08 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by imboxsy
(Post 604753)
Whats the point of having 4 accounts selling the same ASINs? Why not segregate them between the 4?
For example, if you had 100 products, split 25 products in each one instead of 100 products in all four. Not doing so creates a very distinct similarity between the accounts. | No I'm not selling the same product on 4 accounts at the same time. I'm selling the same product on another account only after it is blocked and I can't sell it anymore on an account. |
| Kelly441 | 11-03-2014 09:14 PM | Re: 4 suspended accounts in 2 days I have read many times on this forum that you could sell the same product as long as it was in a different city. As I said my mistake was selling on anther account soon after it was blocked. |
| imboxsy | 11-03-2014 09:15 PM | Re: 4 suspended accounts in 2 days I'm selling the same product (different UPC tho) in the same city without a problem. Are you sure that is your culprit? |
| Kelly441 | 11-03-2014 10:12 PM | Re: 4 suspended accounts in 2 days Following all Stealth procedures to the T
If you are using different UPC that means different listings? |
| imboxsy | 11-03-2014 10:34 PM | Re: 4 suspended accounts in 2 days Yeah different listings, but same exact product. Just get new UPCs |
| barrycruan | 11-04-2014 01:50 AM | Re: 4 suspended accounts in 2 days If Amazon say you are suspended for phases them if take it that's the reason you are suspended. The majority of this stuff is done automatically by computers and if you are linked they will tell you.
Could be a competitor if you are selling these items via fba. They just open an az or contact support and say these items are ⊗⊗⊗⊗ |
| studio | 11-04-2014 05:00 AM | Re: 4 suspended accounts in 2 days We have had the exact same issue. Under review for suspected cakes. All items are legit and provably so all metrics are excellent. Never had a complaint to us about items being cake.
100% convinced it is a competitor doing the dirty on us |
| studio | 11-04-2014 05:03 AM | Re: 4 suspended accounts in 2 days |
| MICKY H | 11-04-2014 06:28 AM | Re: 4 suspended accounts in 2 days Kelly, I would say amazon have linked you, to delete all the account within a few days can only be down to linking with accounts aged as yours. Say your selling items A,B,C,D,E within 100 different items. How many other seller accounts are selling those same 5 listing's, I would suspect very few, especially if the items are not major sellers like say major DVD titles. |
| Kelly441 | 11-04-2014 04:10 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by imboxsy
(Post 604770)
Yeah different listings, but same exact product. Just get new UPCs | The problem with that s it takes a long time to get the same amount of sales as the established listing |
| Kelly441 | 11-04-2014 04:17 PM | Re: 4 suspended accounts in 2 days Quote:
Originally Posted by MICKY H
(Post 604900)
Kelly, I would say amazon have linked you, to delete all the account within a few days can only be down to linking with accounts aged as yours. Say your selling items A,B,C,D,E within 100 different items. How many other seller accounts are selling those same 5 listing's, I would suspect very few, especially if the items are not major sellers like say major DVD titles. | I think you are right. Also, I do not think I added other seller fulfilled listings to keep the 10 to 1 ratio.
I'm thankful that the accounts were only suspended and not deleted because I have a lot of FBA inventory and thousands of dollars in 90 days |
| Kelly441 | 11-04-2014 04:26 PM | Re: 4 suspended accounts in 2 days Also I believe it is linking because the accounts had some feedback of cakes that were 6 months to a year old and they just blocked the listing but no suspension. So how do I handle this in the future? If I have 5 solid good selling items and I want to keep selling them when they are blocked what am I to do? Just wait a few months? Make sure I have a 10 to 1 ratio? | | All times are GMT -5. The time now is 09:45 PM. | |
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