Questions about Amazon Seller Support - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 06-29-2015
Junior Member
 
Join Date: Apr 2015
Posts: 180
Thanks: 6
Thanked 12 Times in 11 Posts
Activity: 9%
Longevity: 37%
iTrader: (1)
Default Questions about Amazon Seller Support

Have some questions I've wanted answered over the years.

1. I have sold and made my living on Amazon since 2001. And over that time I have noticed that Amazon Seller Support answers questions when they want...and when they don't want, send form letters ...or many times answer something totally different from what you were asking.

Why is this so?

Is it some sort of perverse game that they are playing?

2. Is Seller support email first answered by people who speak anything but English?

3. How does it work, too...if you have a legitimate situation that needs to be answered by someone in authority...is there a chain of command that goes up a ladder of authority? Is there a governing board that checks in only when something needs a ruling?

4. What about seller accounts that, for whatever reason, seem to suffer no ill affect, even though their negatives pile up like a mountain? Why are they protected? IS this Amazon selling stuff?

5. Who is it that suspends accounts? I know that many are booted off automatically because something in your account information triggers a red flag. But many times, it seems like someone has taken a look at your account and made a decision. Is it some small group of people who are hidden away that are making this decision?

6. Anyone know anyone or ever talk to someone on the inside of this group? Would love to know as much as possible about them and what motivates them? Why are they kicking so many accounts off if third party sellers make so much money for their company?

Thanks!
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-29-2015
Senior Member
 
Join Date: Sep 2014
Posts: 2,300
Thanks: 989
Thanked 348 Times in 308 Posts
Activity: 0%
Longevity: 42%
iTrader: (0)
Default Re: Questions about Amazon Seller Support

I haves found recently that if I mark messages to them as urgent they will reply quickly Orr even ring me up, this is my original account so they have myth real contact details, got a phone call from Ireland for dealing with one silly buyer who turned out to have a pet allergy, and we have pets!
Reply With Quote
  #3  
Old 07-01-2015
Junior Member
Threadstarter  
 
Join Date: Apr 2015
Posts: 180
Thanks: 6
Thanked 12 Times in 11 Posts
Activity: 9%
Longevity: 37%
iTrader: (1)
Default Re: Questions about Amazon Seller Support

Wow...crickets...
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ok to contact seller support for questions? ebazstealth Amazon X 10 09-09-2014 07:27 PM
Any chance for AMAZON seller support to remove negative feedback ? lyl797 Amazon X 11 07-07-2013 11:48 AM
Amazon Germany seller support sven01536 Amazon 0 03-08-2012 11:41 AM
Amazon Seller Support in India KingDog Amazon 1 12-07-2011 12:11 AM
Contacting amazon seller support beaches Amazon 3 07-23-2010 11:54 PM


Aspkin Group

All times are GMT -5. The time now is 05:27 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts