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Amazon contact options.
 

Last month my account was suspended, I never received any notification of this however my listing were removed and I was no longer able to log in.
However I am still able to use the firestick I have with Amazon prime, so I assume that my prime account is still active.

I have sent multiple emails, chats, phone calls to amazon to try and resolve this, all I can gather is that my account is on hold pending further investigation.

I have given my bank details over the phone when asked however this did not resolve the problem. and all contacts that I do make ends up resulting in receiving an email that requests I log in to the account (which I cannot log in to) to give further information :(

What are my options here?

Re: Amazon contact options.
 

nothing consider it lost . If you cant login that means ur account was deleted.. there not coming back from the grave

Re: Amazon contact options.
 

Thats understandable however my bigger concern is that the prime account is still active, and if so will it not auto renew?

Re: Amazon contact options.
 

Welcome to the forums - sadly not much options

Re: Amazon contact options.
 

in similar situation amazon actually suck!

Re: Amazon contact options.
 

If they charge you, just claim with your credit card company for a refund as a non authorised charge.

Re: Amazon contact options.
 

Yup, then you get your money back AND they get a 35+ dollar charge-back fee.