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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)

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- - Banned from postage label (https://www.aspkin.com/forums/amazon/90842-banned-postage-label.html)

sharlene84

11-01-2015 05:07 AM

Banned from postage label

New finding * got banned from amazon from postage label.

Amazon automatically updated my return address to old banned address. They acquired this from a prepaid postage label I messaged customer via pdf attachment .
Please be careful. Costs us our account ! not impressed.

GhostOfAmazon

11-01-2015 10:15 PM

Re: Banned from postage label

Be thankful they didn't ban the entire account.

user3657

11-02-2015 04:33 AM

Re: Banned from postage label

Wow. I did not know they were doing this!

I wonder if this hit USA accounts yet???

Taking The Micky

11-02-2015 06:37 AM

Re: Banned from postage label

US is usually first so I would guess so.

Sharlene84, lets hope there is no step to to the madness

pothos

11-26-2015 06:55 PM

Re: Banned from postage label

Quote:

Originally Posted by sharlene84 (Post 718136)

wow. amazon is checking the pdf you sent to your customer which is crazy.

Lucifer

11-26-2015 08:48 PM

Re: Banned from postage label

ouch.new things for me

sharlene84

11-27-2015 02:49 AM

Re: Banned from postage label

Yes, be careful. from now one if customer wishes to return, rather than giving them a paid postage returns label, Just get collection from door by courier(even though more expensive )

pothos

11-27-2015 11:50 AM

Re: Banned from postage label

Thanks for sharing this important information.
Amazon is like spy.

user3657

11-27-2015 10:12 PM

Re: Banned from postage label

Quote:

Originally Posted by sharlene84 (Post 724480)

Yes, be careful. from now one if customer wishes to return, rather than giving them a paid postage returns label, Just get collection from door by courier(even though more expensive )

forgot about that one..

Also I was thinking what if you password protect the PDF?

GhostOfAmazon

11-27-2015 10:55 PM

Re: Banned from postage label

Quote:

Originally Posted by user3657 (Post 724594)

forgot about that one..

Also I was thinking what if you password protect the PDF?

ohhh....

THIS is an interesting idea.

The question at stake here is whether Amazon manually reads the info or if a bot checks it.

I wouldn't test it personally though. Amazon accounts are too valuable.

GreenBean

11-27-2015 11:07 PM

Re: Banned from postage label

Dare I ask why old banned info got used?

It backfires too often with amazon.

:smash:

GhostOfAmazon

11-28-2015 02:00 AM

Re: Banned from postage label

Quote:

Originally Posted by GreenBean (Post 724601)

Dare I ask why old banned info got used?

It backfires too often with amazon.

:smash:

I believe OP assumed Amazon wouldn't check the return address on labels, since it's an image, not regular text.

Obviously he was incorrect, but at least we know now.

sharlene84

11-28-2015 01:51 PM

Re: Banned from postage label

It was the way the parcelforce account of our business has been set up, return address is business premises address. It displays on postage label . Did not think too much about a pdf file

sharlene84

11-28-2015 01:53 PM

Re: Banned from postage label

regarding suggestion above: password protect pdf file.
it will be possible but to give the password to the customer you will be giving the password to amazon too.
I have also been thinking could it be bot scanned or amazon rep themselves. Account was going for 2 months .

user3657

11-28-2015 10:39 PM

Re: Banned from postage label

Quote:

Originally Posted by sharlene84 (Post 724741)

Why would Amazon automatically update the return address just because they read it from a pdf? Does not make sense to me.

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