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  #1  
Old 11-28-2015
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Default Amazon get more unbelievable!!!!!!!

Today I got a performance notification regarding a product I sell, they have removed my ability to sell this product as I have a 5% defect/customer complaint on this item.

100 sold, 5 returned. Reason for returns, arrived to late. All my goods are sold FBA. Amazon punishing me for for inability to service there customers.

And off course I have appealed.

Just crazy
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  #2  
Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Good luck on the appeal. Hopefully someone with a brain actually looks at it and is logical (AZ logical???? hahaha).

AZ bots are a real pain in the ass.

Let us know who you make out Micky.
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Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Quote:
Originally Posted by Taking The Micky View Post
100 sold, 5 returned. Reason for returns, arrived to late. All my goods are sold FBA. Amazon punishing me for for inability to service there customers.
Quote:
Originally Posted by Amazon Seller Support View Post
We are just notifying you that because we didn't deliver your orders on time, we are stealing the rest of your business for this item by removing your ability to sell it. We will also charge you to send the rest of your inventory back to you or charge you to destroy it (both of which will be done as late as possible to get one more month of storage fees).

Thank you for selling at Amazon.com as a valued seller who always gets personal attention from people who truly care.
-B.S.
Lol I truly hate Amazon sometimes. But I love the customer base and high sales. The struggle
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Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

lol. that message from seller support was quite amusing

i had certainly believe it if i was drunk. haha
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Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Hi there, if its under FBA, arriving late is not your problem.
You can just file to Amazon to remove the negative feedback, late delivery for FBA case, Amazon will take care of it, and NOT you!
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Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Quote:
Originally Posted by wooncc View Post
Hi there, if its under FBA, arriving late is not your problem.
You can just file to Amazon to remove the negative feedback, late delivery for FBA case, Amazon will take care of it, and NOT you!
OP said he has appealed ....

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Old 11-28-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Quote:
Originally Posted by wooncc View Post
Hi there, if its under FBA, arriving late is not your problem.
You can just file to Amazon to remove the negative feedback, late delivery for FBA case, Amazon will take care of it, and NOT you!
There is no negative feedback or customer emails. This notice was issued cos people returned product as it arrived late.

And yes I have appealed.
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Old 11-29-2015
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Default Re: Amazon get more unbelievable!!!!!!!

LOL wow talk about ridiculous... you should definitely be able to get this overturned, good luck bud!
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Old 12-04-2015
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Default Re: Amazon get more unbelievable!!!!!!!

Is this your own brand or another companies?
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Old 12-04-2015
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Default Re: Amazon get more unbelievable!!!!!!!

This is a licensed product.

The decision has now been reversed and I am selling the product again, and a slight apology for the error by amazon.
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