I just got suspended for 3 stealth account in 4 hours

[mehuprav27]

are we saying that anytime some one complains for counterfeit and amazon asks for invoices we are done. even though the person is selling legitimate and competitor complains for phakes we are done?

[GreenBean]

You are clutching at straws here.

Read what TakingTheMicky wrote.

Rare to come back if phakes were the items being sold.

You seem to be twisting words to justify selling the phakes...

[mehuprav27]

I am not justifying anything neither hiding anything. I clearly mentioned from the starting of this thread that I did mistake and I lots 3 accounts. All I am trying to find out your or someone else's experience that providing the invoices ever worked for you guys? Do you guys have experience in such a situation?

If your answer is Invoices never works then my counter question was if someone starts writing phakes for even legitimate items as well and creates trouble for those sellers then how will they get rid from situation as above paragraph proves that invoice won't save. Assume I can arrange the invoices in my case.

[dealagreeproceed]

just try your best and give them what they want. you wont find much support for your cause here. move forward

[Taking The Micky]

MEHUPRAV27, what exactly don't you understand, amazon have caught/accused you of selling counterfeit items. A customer or a supplier has your counterfeit goods, how can invoices change the situation. Amazon ask for copies of invoices to give you a chance to prove your innocence. If the invoice is not from a licensed distributor and amazon will check if its original you have no chance. Next if amazon think you have sent a phake invoice then they may deleted your account and then you have lost everything.

[rsot]

Originally Posted by mehuprav27

are we saying that anytime some one complains for counterfeit and amazon asks for invoices we are done. even though the person is selling legitimate and competitor complains for phakes we are done?

Amazon can be ruthless with the suspension accusations so it can be so.

[mehuprav27]

Hello,

I received below email after suspension appeal . What does it mean and what should I do?


Hello,

Thank you for responding to our request for information. After reviewing the information that you have provided, we have determined that you may not offer these items on our site. We have removed your listings for these items.

ASINs: xxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx;


What you can do

Refrain from re-listing these products once you have been notified of a restriction.

We appreciate your cooperation.

Sincerely,

[sherry44]

i lost 15 plus accounts on amazon regarding this, never got any of my accounts back !

[mehuprav27]

Hello,

after resubmitting correct invoices I received below email.This seems they liked the invoice?

Hello,

Thank you for responding to our request for information. However, we still need more information regarding your plan of action for wrong items, used item sold as new, incomplete item complaints before we can reinstate your selling privileges.


What you can do

Email seller-performance-policy@amazon.com and include a plan of action that contains the following:

1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

For information on creating and submitting your plan, search “Appeal the Removal of Selling Privileges” in Seller Central Help.


What happens next

[mkmk]

They want your plan of action for : 1. wrong items 2. Used item sold as new 3. Incomplete item complaints. They want to know what steps you have implemented so that none of those complaints happen again or atleast happen alot less. Search the Seller Central forums .com .ca .UK etc. and you can find alot of post with sellers "plans of action" for each of those issues, and most say if that plan got them reinstated or not. Make them your own or create your own for those 3 issues, make it short and to the point that you have done what it takes so those 3 issues don't happen no more. Good Luck!!

[mehuprav27]

Guys,


I gave the invoice . seems they accepted . They need the plan details for damaged item send to client. They accepted. After that they need used item sold as new. They accepted. Now they need item not as advertise ( international edition sold as new). They rejected 3 time this appeal. any suggestion will be highly appreciated.

[TonyAlmeida]

You are lucky son of the gun that they are not delete your account for all those problem. How much fund you have in the account now? I recommend that you let that account retire and wait 90 days to get your money.

Start a new account and don't repeat the 3 things above

[mehuprav27]

are you saying that when I appeal for item not as advertise they might delete my account? These issues are came into picture after they accepted my invoices . I thought this should be the last one and if they accept the appeal they will reopen. If that is not the case then I will give up.

[TonyAlmeida]

The decision is your to make. Good luck

[mehuprav27]

Finally ... Finally .. Finally ... They have opened 2 out of 3 my accounts. I can't believe how I was discouraged in this thread and was called son of gun , forget accounts etc . etc.!!! I am glad that I didn't give up. I am sure I will reopen 3rd one too. I know exactly now how to do so.

Thank you for all your time.

[TonyAlmeida]

Great to hear time

[Bazubi]

Good luck!

[mehuprav27]

3rd one reopened too... I am being pro now

[gazinbali]

"Phakes are disliked by amazon "

well not so actually.. Amazon sells f@ke memory cards my the millions.
EVERY store on Amazon selling SD Memory cards is selling Chines f@kes.. 100%.
How do I know.. their prices.. just try and find a supplier that will give you a 64Gb GENUINE Samsung SD card that you can make a profit on selling it at $20.
Impossible. I cant even find a genuine bulk supplier of Korean made Samsung cards..and I have looked.
Check the ONE star ratings on Amazons own SAMSUNG store.. there are a myriad of complaints of F@KE items being sent. Same for Sandisk, and other known brands
All other sellers are the same.. they have to be f@ke to sell at those prices..

So HOW do they get past Amazon account suspensions.. ??

Wish I knew !!!

[rsot]

Maybe if you have a solid FBA quality type product...always a risk though

[newjerseymax]

My US supplier said they have been talking to Amazon and that they are cracking down on ⊗⊗⊗⊗ invoices... Mind you my supplier has no idea I run Stealth... So it is known In the legit community that ⊗⊗⊗⊗ invoices are floating around a lot... They are now calling and actually verifying the info on the invoices... Amazon doesn't take crap. they have a big reputation to protect.

[Taking The Micky]

I doubt suppliers would divulge to amazon. If you look in your terms with your supplier there will be a clause that they will not divulge information to a 3rd party.