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Old 03-08-2016
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Default The removal of your selling privileges may also have an impact on your Selling on Ama

Hi,
I have just lost my battle to get my suspension on amazon lifted.

Anyways, now I am concerned about getting paid my 4000 us dollars owed to me by amazon. I am quite new to this amazon game so basically went too hard too fast.

I wrote to them asked when I was going to be paid and I got the original answer sent straight back (which is below). I do feel like this is some kind of verbal abuse and am worried!!..... What does this below email mean?

-------------------------------------------------------------------

Thank you for contacting us regarding your account. We have decided not to reinstate your selling privileges. After careful consideration and a review of your account by an account specialist, your account did not pass our review process. Due to the proprietary nature of our business, we are unable to provide detailed information about this process.


What happens next

We regret we are unable to provide further information on this situation. Further correspondence regarding the closure of your selling account may not be answered.

The removal of your selling privileges may also have an impact on your Selling on Amazon payment account.

Sincerely,

Seller Performance Team
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

1. Are you still able to log into the account?
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

yes. Still dealing with messages
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

Ok then you should be able to have the funds to your bank account in 90 days
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

thank you so much for your advice
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

Quote:
Originally Posted by mrbob View Post
thank you so much for your advice
Nothing is 100% and I am not wanting to raise alarms but make sure you can continue to log into the account on the regular.

Also make sure you don't create links to other accounts.
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Old 03-08-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

Is it possible that one day I just wont be able to login?.

And I wont be paid - Does that happen?

I think that message is very odd.
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Old 03-09-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

Quote:
Originally Posted by mrbob View Post
Is it possible that one day I just wont be able to login?.

And I wont be paid - Does that happen?

I think that message is very odd.
It is possible, but it s not high percentage.

Lucky that you can still log in to your account. I suggest you to leave it there and wait for 90 days to receive your fund.
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

yes and the mean time try not to get it linked and get down to make a new user using stealth to continue selling.
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

So just to follow up I got another amazon email today:

Due to the status of your account, funds will not be transferred to you until all open orders have shipped and any amounts paid for A-to-z claims on your orders have been deducted. This usually takes about 90 days from the date your account was impacted, which was 03/01/2016, but funds may be held longer.

To learn more about payment policies, search for "Getting Paid" in Seller Central Help.


-------------------------------------------------------------------------
I also got another one from someone at support... Not so brash after being told I was permanently suspended... These guys are very strange...


Greetings from Amazon Seller Support,

Thank you for contacting us. Hope this email finds you well. I am Senjuti from the Seller Support Team and I would be glad to assist you with your issue today.

I have read through your email and I see that you are concerned about your metrics being affected because of the orders as given by you.

Upon research, I notice that your metrics are absolutely fine excepting your Contact response time and Valid tracking rate. I really appreciate your dedication and your hard work in achieving all these metrics at its best.

Considering your issue, I would be glad to inform you that these orders have not at all affected your metrics because of your timely issue of refund. The other two metrics "Contact response time" and "Valid tracking rate" are not because of your orders.

So, I would request you to continue doing the good work you have been doing and your other metrics would also be fine over time.

However, feel free to write back to us if you still have any issues with this and we would be glad to help.

Awaiting your reply.

Have a pleasant day ahead!
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Old 03-18-2016
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Default Re: The removal of your selling privileges may also have an impact on your Selling on

India and Philliphenes staff write this email. Try phoning them even worse!
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