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Contacting Jeff Bezos
 

I see that people have emailed Jeff Bezos when all else fails with seller performance

How quick do you guys get a response and how did it turn out?

I have had an account for nearly 4 years with great metrics and it has been under review for nearly a month and I was thinking of contacting him

Re: Contacting Jeff Bezos
 

Give it a little more time. People do when the account deleted and in the dead end do that. Your account just under review.

Re: Contacting Jeff Bezos
 

Bezos actually responds?

Re: Contacting Jeff Bezos
 

I'm not sure if he responds to the email, but others say they have had success contacting him

Re: Contacting Jeff Bezos
 

Might not be Bezos actually responding....The guy is way too busy running a Multi-Million $$$$ Company over at Space-X to respond to Amazon emails, but I could be wrong.

Re: Contacting Jeff Bezos
 

MM78, there is a team who is respond to the email

Re: Contacting Jeff Bezos
 

Kelly441,
Have you appeal the review with in your seller dashboard?

Re: Contacting Jeff Bezos
 

Yes, the same day

I also emailed them a complete business plan about a week ago

Re: Contacting Jeff Bezos
 

I believe he has people appointed to respond /deal with emails on his behalf.

Re: Contacting Jeff Bezos
 

As long as they are more competent than some of the people at seller performance I don't care if Obama is responding. Oh wait, that's a bad example. LOL

Re: Contacting Jeff Bezos
 

I think these people basically sit with him and he tells them roughly what the responses to the important queries should be.

as for performance/restriction related queries, they tend to get forwarded to the seller performance team to deal with - this email / Jeff, doesn't deal with it.

Re: Contacting Jeff Bezos
 

LOL, Yes Tony....I'm almost 10000% sure it's a team.

Re: Contacting Jeff Bezos
 

these days the standard review time has increased to between 45 to 50 days.might be better to wait a few days before sending him an email

Re: Contacting Jeff Bezos
 

Never. He delegates to his minions who step up and pretend to care.

:surrender:

Re: Contacting Jeff Bezos
 

Yes this method worked out for me, I emailed a bunch of Amazon executives however I received a response from someone working under Christopher North (Amazon UK CEO)...As long as you are very polite and speak the truth they will sympathise with you and help you out.

I hope this works for you anyways!

Re: Contacting Jeff Bezos
 

I don't know about USA. In UK all my concerns and issues always have been handle very nicely through Managing director.

The vital thing is to make sure these are real accounts and solid proof of every aspect.

Good luck

Re: Contacting Jeff Bezos
 

Who is this managing director? I heard about this person before, a female right?

Re: Contacting Jeff Bezos
 

I got an email from Bezos team. Money released and account reinstated!

Re: Contacting Jeff Bezos
 

:thumb: - Your account seemed too good for them to let you go. I knew you would succeed ;)

Re: Contacting Jeff Bezos
 

I really need to setup a backup account. I'm just paranoid about doing it because I am afraid of linking even though I follow stealth to a T

Re: Contacting Jeff Bezos
 

If your following it properly, you dont risk linking.

If your paranoid, get a dongle + new computer, that way it is 'physically' and technically isolated, giving you peace of mind.

If thats not enough assurance, remember, your stealth account will only go down if one of the other linked accounts goes down. Otherwise they would usually be running fine.

Re: Contacting Jeff Bezos
 

The purpose of my backup account would be to sell the same inventory on if the other goes down or in review for a long time. I would use 10-1 rule because I only have about 20 different items I sell

Re: Contacting Jeff Bezos
 

When you start listing on your new account, I would take the hottest seller from your primary account, and do a 10:1 ratio on that product, and slowly go from there.

Also try to ensure the products you have to 'pad' your account up, make sure you try and sell a few of them frequently to make them look like genuine inventory.

Overall OP - just tread carefully, when in need, ask on the forums.

Re: Contacting Jeff Bezos
 

Some1 forwarded the email to seller performance team and they will reply on Jeff's behalf, but that s all, the decision is still from that stupid team :(

Re: Contacting Jeff Bezos
 

Its my 100th day and I am still waiting for review.I opened the separate thread for this . My lots of money is stuck. Should I send email to Jeff as suggested in thread?

Re: Contacting Jeff Bezos
 

I don't think so. I think Bezos realizes that there are incompetent people working for him and he has a special management team that handles these cases

Re: Contacting Jeff Bezos
 

What's bezos mail if you mind?

Re: Contacting Jeff Bezos
 

jeff@amazon.com

Good luck! Let us know how it went