Why Amazon issued this message to the buyer. Knowing that money went into the account of the seller
Best Wishes from amazon.de
We are writing to you concerning your Einzugsermaechtigung for the order number 302-xxxxxx-xxxxx, which
has been rejected by your bank.
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Apple iPhone 6 Smartphone (4.7 inches (11.9 cm) touch display, 16GB of storage, iOS ...
Total price of the order: EUR 399.00
Pre Booked amount: EUR 399.00
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We would like to ask you to send us weiterfuehrende information concerning this transaction,
otherwise automatically an order for payment is initiated.
I have received the product or not too late:
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Please let us know in this case that you did not receive the product or the period during which
This is arrived at you.
I have the wrong or get a defective item:
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Please let us know in this case that you have received the product, this does not your
Expectations. Please explain why you consider this article the description
Your seller or equivalent which defective item's exhibited.
I sent the article back:
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Please let us know in this case that you have sent this article to your Dealer back.
Please let us then to exact Ruecksende information such as date, Shipping Company, Attraction
Products back, the Paketnachverfolgungsnummer and Rueck send e-address of your dealer come.
Please reply to this letter within the next five (5) business days, as this procedure
otherwise might be passed on to our reminders.
If it is in the direct debit Rueckbuchung a misunderstanding or the facts themselves
have been clarified, you about transfer the amount of EUR 399.00 plus EUR 0,00 handling charge
to the following account:
Receiver: xxxxxxx
IBAN: DE48512308006500xxxx
BIC: xxxxxx
Usage: 302-xxxxxx-xxxxx
Please have understanding, if we have a part of administrative expenses and the charges paid by banks
Costs for the Ruecklastschrift in the form of a handling charge on to you. Further information
In this respect can be found on our help pages:
Amazon.de Hilfe: Über Zahlungsaufforderungen
Thank you for your participation in the amazon.de MarketPlace
