Why Amazon issued this message to the buyer. Knowing that money went into the account

[ronitarronitar]

Why Amazon issued this message to the buyer. Knowing that money went into the account of the seller

Best Wishes from amazon.de

We are writing to you concerning your Einzugsermaechtigung for the order number 302-xxxxxx-xxxxx, which
has been rejected by your bank.

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Apple iPhone 6 Smartphone (4.7 inches (11.9 cm) touch display, 16GB of storage, iOS ...

Total price of the order: EUR 399.00

Pre Booked amount: EUR 399.00
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We would like to ask you to send us weiterfuehrende information concerning this transaction,
otherwise automatically an order for payment is initiated.

I have received the product or not too late:
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Please let us know in this case that you did not receive the product or the period during which
This is arrived at you.

I have the wrong or get a defective item:
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Please let us know in this case that you have received the product, this does not your
Expectations. Please explain why you consider this article the description
Your seller or equivalent which defective item's exhibited.

I sent the article back:
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Please let us know in this case that you have sent this article to your Dealer back.
Please let us then to exact Ruecksende information such as date, Shipping Company, Attraction
Products back, the Paketnachverfolgungsnummer and Rueck send e-address of your dealer come.

Please reply to this letter within the next five (5) business days, as this procedure
otherwise might be passed on to our reminders.

If it is in the direct debit Rueckbuchung a misunderstanding or the facts themselves
have been clarified, you about transfer the amount of EUR 399.00 plus EUR 0,00 handling charge
to the following account:

Receiver: xxxxxxx
IBAN: DE48512308006500xxxx
BIC: xxxxxx
Usage: 302-xxxxxx-xxxxx

Please have understanding, if we have a part of administrative expenses and the charges paid by banks
Costs for the Ruecklastschrift in the form of a handling charge on to you. Further information
In this respect can be found on our help pages:
Amazon.de Hilfe: Über Zahlungsaufforderungen


Thank you for your participation in the amazon.de MarketPlace

[GreenBean]

So,what exactly are you asking us?

Are you the seller and you want to know what is happening?

[rsot]

Says rejected by the bank though...?

[ronitarronitar]

Originally Posted by GreenBean

So,what exactly are you asking us?

Are you the seller and you want to know what is happening?

yes i am seller . I asked buyer told me that the bank rejected? !!!

[ronitarronitar]

Originally Posted by rsot

Says rejected by the bank though...?

yes .
Despite entering the money in the balance in the Amazon. But the bank was added to withdraw money in the account of the seller US bank
Are you the type of the bank could be the reason ????

[GreenBean]

Get the buyer to check the bank account info is correct might help.

Funds can be deposited but if the bank has problems, nothing more happens.