Buyer Follette giving extremely hardtime

phaz0rz · #23 07-31-2016

Sorry for butting in, but I think it's absolutely insane such a reputable text book distributor is messing with you guys like that. Folette is a $2.5 billion dollar company and is apparently ranked #178 on the list of America's largest private companies.

Perhaps this has something do to with this company being so profitable.

On the other hand if any of your are actually selling phake textbooks, these guys are going to keep on robbing you blind. It's a 150 year old company with over 1200 stores. They have the experience to tell if their books are legit or not...

mehuprav27 · #24 07-31-2016

amazon always pays but understand if amazon even pays single dollar , that is counted against your account. That means your account will not last longer... They will close our account for ever eventually ...

MM78 · #25 07-31-2016

Phake Books.....now I've seen it all.

alim · #26 08-01-2016

follette usually orders high volume at the start of the textbook season and returns everything they cant sell at the end of the season or 90 day window thats what my experience has been with them.if they order 10 to 15 books in 1 order i usually cancel it to avoid the hassle a month or 2 later when they claim it was damaged or arrived late

.but I am having more trouble with people buying in bulk trying to trade in for gift cards because the buyback prices are high during the season

mehuprav27 · #27 08-01-2016

@MM 78 .. If you don't want to contribute please stop writing useless and ***sense info.. Please...We are here to discuss who all are victim and if we can find some way to stop this ...Please don't take this serious topic to wrong path ...

MM78 · #28 08-02-2016

Quote:

Originally Posted by mehuprav27

@MM 78 .. If you don't want to contribute please stop writing useless and ***sense info.. Please...We are here to discuss who all are victim and if we can find some way to stop this ...Please don't take this serious topic to wrong path ...

Oh I'm sorry, I didn't see anywhere on the forum where you get to dictate what gets posted on the forum, if you don't like what I have to say then ignore it...I'm sure you can continue living your life with my useless and **sense info.

Haidukken · #29 08-02-2016

Quote:

Originally Posted by mehuprav27

@MM 78 .. If you don't want to contribute please stop writing useless and ***sense info.. Please...We are here to discuss who all are victim and if we can find some way to stop this ...Please don't take this serious topic to wrong path ...

hey hey hey.... calm down.

phaz0rz · #30 08-02-2016

Quote:

Originally Posted by MM78

Phake Books.....now I've seen it all.

It's a huge, huge market, believe it or not. Have a look at Dhgate.

rsot · #31 08-02-2016

Quote:

Originally Posted by phaz0rz

It's a huge, huge market, believe it or not. Have a look at Dhgate.

Never checked Dhgate for that - you have tickled my fancy hah

phaz0rz · #32 08-02-2016

Quote:

Originally Posted by rsot

Never checked Dhgate for that - you have tickled my fancy hah

You'll have a hard time finding them, but there are a few listed there. You'll have to talk to the suppliers to find out about their actual inventory. They'll have 1 or 2 books listed just to draw attention while they actually keep hundreds in stock. I get daily emails from one company... :/

Textbooks are what AZ is founded on, so it's only natural for those to be put through Chinese copy machines just like everything else profitable.

MM78 · #33 08-02-2016

Quote:

Originally Posted by phaz0rz

It's a huge, huge market, believe it or not. Have a look at Dhgate.

I see that now, Makes me wonder about my college books when I was taking my college classes.

CaliGirlDD · #34 08-03-2016

Typical CANNED response. See ya Amazon, Ebay it is...

My name is Michael, and I’m a member of the Amazon.com Executive Seller Relations Team. Jeff Bezos received your email and requested that I research this issue and respond on his behalf.

At this time, we do not offer an option to block buyers from purchasing items from you in the future. Your past buyers are all permitted to purchase items from you again if they would like to.

If you have identified a possible abuse from one of our buyers we suggest you to report the buyer to our investigations team.

Each report they receive is investigated and the appropriate action is taken. However, we won't be able to release the outcome of the investigation. Please go to the link below and select "Report a violation of our rules" as the subject line:]

kenix · #35 08-25-2016

mehuprav27, you said he made 38 orders on your account worth 8000 $.
Did you cancel the order or did you send it? Does that mean he will open a claim months later and get $8,000 back? How long does a selling account last usually with all of his inauth claims ?

Hmmmm to cancel and ruin my selling metrics or send to follete and have a-z claims months later....

bluegrass1 · #36 08-26-2016

ANYONE ever try filing a claim on the bbb if they are such a big company ?

Ebayorbust · #37 08-26-2016

Quote:

Originally Posted by mehuprav27

@MM 78 .. If you don't want to contribute please stop writing useless and ***sense info.. Please...We are here to discuss who all are victim and if we can find some way to stop this ...Please don't take this serious topic to wrong path ...

What MM78 said is actually very pertinent to this whole thread.

If your books are counterfeit and this company is buying from you to try and get you removed from Amazon then best of luck to them. If you make the decision to sell counterfeits then you have to deal with the good and the bad.

If however your items are fully legit then you do of course have our deepest sympathies for being victimised by this multi-million dollar company.

azuser18 · #38 08-27-2016

I totally agree with you guys. Having no option to block buyers/ have some kind of a buyers blacklist is a big hassle. There are actually quite a lot of people who make some money out of this practice. But what you are gonna do...Amazon is buyers heaven and nothing is gonna change about that any time soon...

klmklm0 · #39 10-14-2016

Anyone still having problems with Follett? Read about them, but they are a huge company to be playing these petty games. Any thoughts? Anyone have any successful dealings with them?

chaichaoyi · #40 10-15-2016

A thought: how do you guys make sure that trouble-maker and the large company is the same entity? I can register as "Exxon Mobile" also, can't I?

ginson · #41 11-21-2016

yes, i had 7 orders a-z guarantee claims from Follett, and after that my account suspended.

dbcoop · #42 02-20-2017

So I'm a fairly new seller to amazon.. new enough I have no seller feedback but have 10 sales of various things.. some books. some random games i had lying around new in box..

I got an order today from Follette and it was my first "business buyer" so I decided to search the name to see what kinda business wanted to buy my book.. and I ran across this page.. and i read on.. and got to thinking.. should i cancel it.. and why MY book...?

So i decided to go and look and see what the prices were for that book in particular.. and they were priced significantly* less than mine.. which was priced at 7.43.. he could of purchased it from a known seller with plenty of good feedback for just 5.00.. i feel like he is going to pull a claim on me..

should I just cancel the order and save the headache?

jimbook · #43 09-22-2017

any updates from anyone on this???

would be interested in knowing how some of these purchases turned out.

seems this individual/entity is at it again.

thanks