Help Avoid having a heart attack! Amazon crazy email!

[shalomcity]

Just received this

Hello,

We recently contacted you about confirming shipment for orders you have not actually sent to buyers. Because you are still confirming shipment before sending any part of the order, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/...fications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/...us/performance).

We look forward to hearing from you.

Sincerely,




However are account is fine. Not suspended. What should I do? I am freaking out! Please help!

[gdasa]

Maybe, consider using FBA.

[shalomcity]

We are still active. Will they do anything? Should I do anything?

[Bunneh]

If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

Yes you should, unless you dont mind them keeping your money.

[saiko1]

You can open a new ticket on the site to see if they'll tell you your account status, just in case. Not worth it to reply to performance with that question as they'll make it worse.

You do want to check your metrics on the site to see if there is an issue with tracking info not registering properly. They assume there's a problem if you mark it as shipped with a tracking #, but it doesn't register in the carrier's system until a few days later and assume you are shipping late.

[usa144]

If you save any kind of receipt contact them with this info and that might help.

[Gamefreak]

lots of mistake have been happening on amazon lately. Contact cs and see if you receive this email that was meant for someone else.