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  #1 (permalink)  
Old 06-19-2012, 11:38 PM
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Default Is this what EB are doing to combat stealth

Hey guys ive never had this message before and happened only a week after creating account just wondering is this what EB might be doing to combat us stealth guys can i expect this everytime i create a new account because if this is the case i think stealth for new members who havnt made the accounts yet may be over :( Which i hope is not the case as i have alot of dvd's to sell.

Your eBay account has been restricted from selling to allow us to
confirm your identity and review your current eBay business practices.
In order to keep eBay a safe and secure marketplace, we will
occasionally require additional evidence that the information placed on
file belongs to the member who's name appears on the account. This also
includes the merchandise currently for sale.

Please read Section 9 of the eBay user agreement, titled Breach.
http://pages.ebay.com.au/help/polici...agreement.html

To expedite the review process of your documents, we have modified the
channel of the appeal, now you may submit the required documents via
below link:

http://verificationtool.ebay.com.hk/...e-2f49394b9a4d

1. Photo copy of the front and back of your driver's license or other
government-issued identification.

2. Photo copies of manufacturer invoices or any other documentation
showing your purchase or ownership of items listed for sale on your
eBay account. This includes any related documentation from your
suppliers.

3. Photo copies of contact address proof (select one of two)
A. Public utility bill in recent 3 months (Electricity bill/water tap
bill/gas bill). If you are tenant, a piece of paper contract of rent
with stamp on it is required.
B. Bank statement of your credit card transaction within recent 3
months

***Important***

1. Click on the authorization link and upload the color-scanned/digital
photographs of the above-mentioned documents as attachments.
2. Please save it into .jpg format within 200KB per each, and ensure the
image clarity.
3. The link will expire if you miss the validation of this link, 10
days.
4. All documents submitted will be destroyed after we review them.

I appreciate you giving me the opportunity to provide you the necessary
steps in removing the selling block from your account. Once you have
completed these steps, please reply to this email to advise us so that
we may further assist you with your selling block. We sincerely value
you as a member of our trading community and look forward to a continued
successful relationship with you.

Thank you for your cooperation.


Cheers

Sarah D.
eBay Customer Service
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  #2 (permalink)  
Old 06-19-2012, 11:41 PM
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This isn't anything new. You are a new ebay seller trying to sell dvds. What do you think is going to happen?
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Old 06-19-2012, 11:42 PM
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lol i havent got this though am not UK
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Old 06-19-2012, 11:44 PM
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Que?

The OP is in AUSTRALIA

It's nothing new for ebay australia.
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Old 06-19-2012, 11:59 PM
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GB, habla espańol? "growl"
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Old 06-20-2012, 12:05 AM
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Ok just wierd that ive never had it before and all of a sudden i get it. And i sell dvds with all my accounts. Just wondering why this one got targeted when i have set it up the same as rest.
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Old 06-20-2012, 12:07 AM
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Sí digo y leo español
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Old 06-20-2012, 06:46 AM
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1. Not new for eb AU
2. A lot might depend on what you are selling OP.
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Old 06-21-2012, 01:37 PM
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Sounds like you got reported by buyer...
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Old 06-30-2012, 03:35 AM
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How do people in Oz get to speak with a REAL SUPERVISOR?
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Old 06-30-2012, 08:00 AM
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Ha 'Real Supervisor'...the one mopping the floors or the one getting the coffee?
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Old 07-04-2012, 09:09 AM
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Quote:
Originally Posted by australiaclivia View Post

How do people in Oz get to speak with a REAL SUPERVISOR?
You mean "Elvis" from Calcutta or Karachi who can barely type or speak English?
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Old 08-13-2012, 10:47 PM
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I got this the other day also... any ideas?

I can easily provide ID docs - but what about the proof of purchase stuff... time to get created? any idea if it will work? anyone had exp with this one???
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Old 08-14-2012, 04:51 AM
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I don't think that it's the DVDs. You can list pretty much everything from day one if you do it right and don't screw up (I have done Apple products immediately and never had an issue, for instance). You must have done something else that flagged the account, such as changing information soon after registration or listing multiple auctions at once. Those are two of things that have got me this problem in the UK.

Last edited by Elijah; 08-14-2012 at 05:20 AM.
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Old 08-14-2012, 05:18 AM
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Proof of purchase is not a problem as well....Contact GreenBean
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Old 08-15-2012, 08:20 PM
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Hi GreenBean!

Could you shed some light as to the proof of purchase that eBay wants? how do we provide this to them if we dont have it. Any tips on how to create one?
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Old 08-15-2012, 08:56 PM
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Quote:
Originally Posted by dom03 View Post
Hi GreenBean!

Could you shed some light as to the proof of purchase that eBay wants? how do we provide this to them if we dont have it. Any tips on how to create one?
They want to see a recipt of where you Purchased you Ebay Account,,,,,

Use you Brains for gods sake,,,"Creating" all thay want is Easy,,,,,
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Old 08-15-2012, 10:23 PM
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Quote:
Originally Posted by slapped View Post
They want to see a recipt of where you Purchased you Ebay Account,,,,,

Use you Brains for gods sake,,,"Creating" all thay want is Easy,,,,,
ofcourse it is... and I am pretty good at it.

AL i'm saying is what tips and suggestions can you give to do it right and what form of proof, etc.

so feel free to add some input if you are here to help and get help, it is a forum after all for this purpose...
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