Sellers Sourcebook (SSB) and Auctiva
I have been using Sellers Sourcebook (SSB) since Auctiva started charging for their service. I pay $8.00/month for SSB instead of $9.95 charged by Auctiva.
I sent an email to SSB asking if eB would know I was using one SSB account for multiple eB accounts. This is the response I received from SSB: "Thank you for your email. While I know that we for sure provide the ability to use multiple eBay accounts with your SSB account, I am not for sure if eBay is able to know that you have the multiple accounts using one SSB account. I would like to ask my Manager on this to be sure, so that I do not provide you the incorrect answer. As soon as I have heard back from her, I will email you and let you know."
And then I received this response from SSB "Thank you for your patience. Yes, eBay would be able to know that the eBay ID's are using the same third party provider, as they track such usage. Since the images and template graphics would link back to the same SSB account. I hope this helps!"
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I also sent an email to Auctiva regarding possible linking and I received this response from Auctiva: "No, I do not believe that eBay will be able to know that all 3 accounts are for the same user since they are all individual accounts associated with different eBay Ids. The "Multi-Account" plan only affects the billing for your Auctiva accounts, it would have no impact over the billing of your eBay accounts through eBay."
I am a little nervous with the "I do not believe . . ." comment.
I then asked Auctiva the following question: "One last question ~ how many total eBay accounts can I attach to one Auctiva account?"
Auctiva responded: "You can only use 1 Auctiva account per eBay Id. As for how many additional Auctiva accounts can you place on the "Multi-Account" plan under a primary account on the "Unlimited Plan", while we do not have a precise limit per say, we will usually limit users to 4 additional Auctiva accounts on the "Multi-Account" plan under 1 primary Auctiva account on the "Unlimited Plan"."
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I hope this helps answer any questions others may have about Auctiva and SSB.
I will continue to use SSB for eBid and Bonanza and use Auctiva for my various new eB accounts.
Last edited by Sooner; 09-07-2011 at 11:43 PM.
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