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Australia eBay & Paypal General discussions about eBay.com.au Suspensions and Paypal.com.au limited accounts. This forum is geared towards AU.

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  #1  
Old 07-13-2010
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Angry Paypal Account Stuffed!

Hi there,

yesterday i received a message from paypal asking for documents to confirm my identity,(photo ID,bank statement etc.)

account was already verified and i received the message after logging into my account to check my balance

soon after sending the documents i received this message:


For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to
close it because of security issues.

We are making every effort to minimise any disruption to your business.

If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.

-----------------------------------
Disbursement options
-----------------------------------

Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.

To refund your buyers:
1. Log in to your PayPal account
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.

Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.

We regret any inconvenience this may cause.




WTF
and may i also say that the paypal account was not even attached or used with ebay

even calling customer support couldn't resolve the problem!!!

is their something i did wrong?..can they just close my account when they feel like it?
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  #2  
Old 07-13-2010
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Yes, thats why were all here on aspkin's forum
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