Forum

Reinstatement notice?
 

My new account has been restricted after I list my first item.
I called eb and they told me that I need to verify my PP account (and my eb is temporarily ok for buying straight away, until my PP verified).

I verified my PP account. Now, will I have a notification from PP that my account has been re-instated?
If not, how do I know that my eb seller has been re-instated?

You may have to just list something or log back into the account to see/test it out.

I had this recently on a new seller account.

What they used to do was send you an email that your account has been reinstated once the reps hang up.

But this time when I did it, I was reinstated but did not get any email or notifications for either paypal or ebay.
Plus, I had to re-write my long winded account description and re-add my images. So its like the listing never even existed.

Since you are in AU, you might have to wait till they get your pp verified

Thanks cjmixers.

I've verified my PP about 2 weeks ago, but I haven't got any response from PP until now. The last time I checked my eb, the big red message (about restriction) has disappeared. So I assume my eb is ok, but my PP is still not sure.

Do you think I should wait longer to receive a reinstatement notification from PP?

Again, thankss.

I would send them the documents again just to be sure. Wouldn't hurt.

I think you need to call ebay , and ask them to reinstate your account.