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Australia eBay & Paypal General discussions about eBay.com.au Suspensions and Paypal.com.au limited accounts. This forum is geared towards AU.

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Old 12-01-2012
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Default Reinstatement notice?

My new account has been restricted after I list my first item.
I called eb and they told me that I need to verify my PP account (and my eb is temporarily ok for buying straight away, until my PP verified).

I verified my PP account. Now, will I have a notification from PP that my account has been re-instated?
If not, how do I know that my eb seller has been re-instated?
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Old 12-01-2012
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You may have to just list something or log back into the account to see/test it out.

I had this recently on a new seller account.

What they used to do was send you an email that your account has been reinstated once the reps hang up.

But this time when I did it, I was reinstated but did not get any email or notifications for either paypal or ebay.
Plus, I had to re-write my long winded account description and re-add my images. So its like the listing never even existed.

Since you are in AU, you might have to wait till they get your pp verified
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Old 12-02-2012
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Thanks cjmixers.

I've verified my PP about 2 weeks ago, but I haven't got any response from PP until now. The last time I checked my eb, the big red message (about restriction) has disappeared. So I assume my eb is ok, but my PP is still not sure.

Do you think I should wait longer to receive a reinstatement notification from PP?

Again, thankss.


Quote:
Originally Posted by cjmixers View Post
You may have to just list something or log back into the account to see/test it out.

I had this recently on a new seller account.

What they used to do was send you an email that your account has been reinstated once the reps hang up.

But this time when I did it, I was reinstated but did not get any email or notifications for either paypal or ebay.
Plus, I had to re-write my long winded account description and re-add my images. So its like the listing never even existed.

Since you are in AU, you might have to wait till they get your pp verified
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Old 12-02-2012
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I would send them the documents again just to be sure. Wouldn't hurt.
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Old 12-02-2012
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I think you need to call ebay , and ask them to reinstate your account.
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