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Australia eBay & Paypal General discussions about eBay.com.au Suspensions and Paypal.com.au limited accounts. This forum is geared towards AU.

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  #1  
Old 01-04-2009
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Default Error message from Paypal HELP

Im in the process of signing up my new paypal account and when i went to add a new bank account to my paypal account it comes up with an error message.

The bank information you have added is invalid or missing. Please try again.

* You have entered an invalid Bank/State/Branch (BSB) Number. Please enter the BSB number as two numbers, each three digits long, without a hyphen.

The bsb number is correct ive double checked it and the account is active in my Online banking. What is going on ? is something wrong.

Ive created a Commonwealth bank sub account. Cheers
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Old 01-04-2009
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Hmmmm well ive looked into this a little further and i noticed the sub account has a slightly different BSB number from my primary account bsb number. I think this is the problem because when i changed the new bsb number to the old one it lets it go through. I think paypal can detect what is a primary bsb and what is a sub account bsb could that be the case ? if so that sucks big time and im pretty much stuck here. Any help would be appreciated.
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Old 01-05-2009
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if there is an error with the BSB, for some reason paypal here rejects everything outright.
I have transposed numbers & had problems.
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Old 01-07-2009
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Found the problem... The bsb number i was being offered automatically by my bank was no longer valid because the account i had originally opened Yearssss ago is no obsolete and the bsb number is no longer valid even thou its still active. I had to call them up and get them to manually open up a new account over the phone with a valid bsb CBA the best bsb to use with a 2000 range bsb eg. 062-000. Problem solved, paypal accepts this range no problem. Case closed
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Old 02-05-2010
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I'm getting the same error as the original poster, except that my account is brand new and is from a CBA branch that was recently opened in December '09. I was thinking the bsb might not be recognised yet as it's a new branch?
If so, any idea how long till it is recognised?

Thanks in advance.
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