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Old 03-09-2017
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Default Moven may not be a good candidate

I opened a new Moven account in February. Linked it to my Paypal (no problems). Transferred $1000 which it appeared in the account but then I think it raised a red flag. They put a hold on the account and debit card. When I submitted a trouble ticket to see what's going on they asked me to verify my information. After I did that they closed my account. I'm waiting on an explanation but I'm sure it's because of the name mismatch.

So if you plan to open a new Moven Account for Paypal it's a no go.


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Old 03-09-2017
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Default Re: Moven may not be a good candidate

Paypal stealth accounts that is. I'm sure if the bank name matches the Paypal name you should be fine. Paypal accepts Moven no problem.


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Old 03-09-2017
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Default Re: Moven may not be a good candidate

I would strongly consider attempting to withdraw no more than $50 first few times, and building history, before ruling this out completely.

It may be that you raised alarm bells with a lack of history, and a large withdrawal first time round that they erred on the side of caution and closed the account.
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Old 03-09-2017
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Default Moven may not be a good candidate

Quote:
Originally Posted by Play View Post
I would strongly consider attempting to withdraw no more than $50 first few times, and building history, before ruling this out completely.

It may be that you raised alarm bells with a lack of history, and a large withdrawal first time round that they erred on the side of caution and closed the account.


Yes this is also possible. I'll update this post once they respond with a reason. I've just never had an issue with a physical bank before. I usually withdraw at least $1000 to my bank accounts (Wells Fargo, Chase, BofA) with no issues. I think the online banks are more cautious with name mismatches. We shall see. Thanks for your input on this.


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Old 03-11-2017
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Default Re: Moven may not be a good candidate

Update* I still haven't heard back from Moven on the reason why they closed my account. They sent the money back to my PayPal and the moven account is closed.


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Old 03-11-2017
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Default Re: Moven may not be a good candidate

If the names did not match, that's the problem.
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Old 03-12-2017
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Default Re: Moven may not be a good candidate

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If the names did not match, that's the problem.


Yea that's what I'm thinking too.


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